Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aswathi Madhukumar

Prince Albert,SK

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Work History

Sales Associate

Sobeys
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Customer Service Representative

Reliance Trends
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

B.Com - Accounting And Finance

St.gregorious
Kerala, India

Skills

  • Contract Preparation
  • Upselling
  • Order Processing
  • Payment Processing
  • Client Account Management
  • Product Sales

Languages

English
Full Professional
Malayalam
Native or Bilingual

Timeline

Sales Associate

Sobeys

Customer Service Representative

Reliance Trends

B.Com - Accounting And Finance

St.gregorious
Aswathi Madhukumar