Front Desk Receptionist
Clear Vision Eyecare Dr. Kosta Koutoulas
09.2023 - 12.2024
- Greeted and assisted patients to ensure a friendly, welcoming environment
- Handled multi-line phone system and directed calls appropriately
- Scheduled appointments and managed staff calendar
- Managed incoming/outgoing mail to support smooth communication
- Emailed weekly appointment reminders and pre-visit forms to patients
- Performed pre-exam tests for patients before appointment
- Collected payments and verified patient insurance
- Kept front office clean and organized to maintain a professional space