ASTRID CORRALES
Brandon,Canada
Summary
- Experienced server bringing enthusiasm, dedication, and an exceptional work ethic. Highly organized and personable worker who is excited to jump into any situation to offer a helping hand. Overall positive, honest, with a genuine interest in the well-being of customers and teammates.
- Server with 1 year of service experience supporting daily operations of the dining room and kitchen areas, restaurant maintenance procedures, and quality standards. Skillful in accurately recording orders and assisting guests in making menu choices.
- Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers.
- Well-versed in maintaining a clean and orderly workspace and restocking to prepare for the following shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RESTAURANT HOST
ORIGINAL JOE'S
05.2022 - 08.2024
- Skilled host with 2 years of experience providing outstanding customer service.
- Greeted an average of 100 guests per day at the door, and escorted them to their tables.
- Assisted all servers, bartenders, and managers with expo and as a runner.
- Communicated with the day/night team about table transfers, sections, and any maintenance issues.
- Took payments and handled computer systems. (POS system).
- I answered phones, took down reservations, and called back guests to confirm reservations.
- Helped with arranging special events.
- Provided the highest quality of service to the customers by making seating arrangements and bookings prior to their visit.
RESTAURANT SERVER
SABOR LATINO
07.2020 - 09.2021
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest's expectations.
- Delivered exceptional, friendly, and fast service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Provided exceptional service to a high volume of daily customers.
- Addressed concerns or complaints quickly to improve service.
- Communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Education
DIPLOMA - HOTEL AND RESTAURANT MANAGEMENT
ASSINIBOINE COMMUNITY COLLEGE
Brandon, MB06-2025
DIPLOMA -
CROCUS PLAINS SECONDARY SCHOOL
Brandon, MB07.2020
Skills
- Hospitality service expertise
- Integrity and honesty
- Time management
- Conflict resolution
- Positive and professional
Certification
• Smart Choices
• Food Safe
• First-Aid Level C
• WHMIS
• Food Safe
• First-Aid Level C
• WHMIS
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
RESTAURANT HOST
ORIGINAL JOE'S
05.2022 - 08.2024
RESTAURANT SERVER
SABOR LATINO
07.2020 - 09.2021
DIPLOMA - HOTEL AND RESTAURANT MANAGEMENT
ASSINIBOINE COMMUNITY COLLEGE
DIPLOMA -
CROCUS PLAINS SECONDARY SCHOOL