Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Astrid Best

Timmins,ON

Summary

Hardworking and enthusiastic city employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Organized and dedicated with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and able to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Detail-oriented and methodically executes ideas and solutions to problems. Excellent decision-making, leadership, and communication skills. Carries a clean, valid, G License.

Overview

13
13
years of professional experience

Work History

Cook

City Of Timmins
02.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process along with compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service.
  • Demonstrated strong multitasking skills, managing multiple tasks simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for residents
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive resident experience by accommodating special dietary needs and requests.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to residents

Clerk/Typist

Timmins And District Hospital
09.2022 - 02.2023

• Ran the day-to-day operations of the Specialty Clinic department with minimal assistance and supervision
• Organized and scheduled medical appointments for 18 locum physicians.
• Supported physician and patient needs and demands
• Created, maintained, and organized a filing system so that documents can easily be accessed when needed
• Organized physician calendars
• Processed mail and faxes as needed
• Arranged referrals, additional appointments and all other documentation needed for patient care
• Implemented change to procedures to increase productivity

  • Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
  • Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.

Operations Specialist

Canada Post
01.2016 - 02.2021

• Transferred products of all sizes using forklifts and other equipment, consistently meeting challenging performance goals.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Simplified shipping and receiving processes, which boosted productivity.
• Consistently lifted materials weighing as much as 80 pounds. Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Identified inadequate materials and faulty equipment and brought to supervisors' attention.
• Coached new employees on administrative procedures, company policies and performance standards

• Kept warehouse clean and organized to maximize team efficiency and productivity.
• Followed all shipping and receiving procedures for goods and materials as directed by Canada Post.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and responsiveness of customer service department.
• Interacted with vendors, contractors, and professional services personnel to receive

Optician

Family Eye Care
01.2013 - 10.2016

• Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations
• Prepared work orders outlining all specifications for new lenses and frames
• Completed specialized test, including field of vision, OCTs and pachymetry evaluations
• Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers
• Completed facial measurements such as temple length, bridge size and vertex distance
• Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat
• Educated clients about how to adapt to, wear and care for eyeglasses Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions
• Adjusted and repaired new and previously purchased frames to satisfy customer demands
• Evaluated completed lenses to check compliance with customer specifications and accuracy against orders
• Applied sales and service expertise to promote contacts, glasses, sunglasses, and accessories to office customers
• Monitored social media and online sources for industry trends Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Northeast Regional Sales Manager

Lia Sophia Jewelry
01.2011 - 03.2014

• Assessed each location's individual and team performances, analyzing trends to determine best methods to improve sales.
• Delivered revenue by making strategic purchases and numerous sales to exceed sales goals.
• Spearhead routine operations and special program initiatives for regional group.
• Improved branding initiatives by implementing effective marketing campaigns to maximize engagement and brand awareness.
• Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
• Improved customer experience by creating custom shopping events across multiple locations.
• Targeted prospects in other remote areas through careful research of3 Accomplishments competitor products, services, and trends. Held weekly meetings with sales team to identify techniques to overcome selling obstacles.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Attracted new clientele and developed customer relationships by hosting product-focused events.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Earned top place in region, achieving highest sales, and earning multiple awards and trips.
• Oversaw all administrative and record keeping functions. Managed and led 3 district managers and 16 sales staff in multiple locations.
• Managed and motivated sales team to increase revenue.

Education

Optical Science

Northern Alberta Institute of Technology
04.2014

Culinary Arts

Georgian College of Applied Arts And Technology
Barrie, ON
04.2012

Human Services - Educational Assistant/Community Support

Northern College of Applied Arts And Technology
South Porcupine, ON
04.2005

Skills

    Attention to Detail
    Organization
    Critical Thinking
    Public Speaking
    Problem Solving
    Detail Oriented
    Leadership
    Mentorship
    Teamwork
    Decision Making
    Adaptable
    Conflict Management
    Creativity
    Resourceful

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Cook

City Of Timmins
02.2023 - Current

Clerk/Typist

Timmins And District Hospital
09.2022 - 02.2023

Operations Specialist

Canada Post
01.2016 - 02.2021

Optician

Family Eye Care
01.2013 - 10.2016

Northeast Regional Sales Manager

Lia Sophia Jewelry
01.2011 - 03.2014

Optical Science

Northern Alberta Institute of Technology

Culinary Arts

Georgian College of Applied Arts And Technology

Human Services - Educational Assistant/Community Support

Northern College of Applied Arts And Technology
Astrid Best