Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Astrid Acosta

Halifax

Summary

A data analyst with experience in project management, and customer service. Strong leadership skills with a demonstrated ability to manage and prioritize tasks in fast-paced environments. Proven expertise in database management, research, and identifying strategic opportunities to support business objectives.

Overview

19
19
years of professional experience

Work History

Analyst Intern

COVE Assigned to Work With OTCNS
05.2024 - 08.2024
  • Management of international funding opportunities for Canadian companies, ensuring timely updates and alignment with business goals.
  • Oversaw the organization and analysis of datasets, updating the international database for accuracy and completeness.
  • Conducted research to identify new opportunities for program expansion and resolved any instances of outdated or closed opportunities.
  • Implemented systematic processes to streamline data entry, saving time and improving database efficiency.

Guest Speaker & Program Facilitator

Tama City International Center
01.2012 - 12.2014
  • Developed and delivered culturally engaging lessons to elementary and middle school students, fostering a deep understanding of Mexican heritage.
  • Coordinated cross-functional teams to ensure successful event execution, including the creation of crafts and interactive learning experiences.
  • Engaged students through hands-on activities that developed both creative and cultural knowledge, enhancing the impact of educational programs.

Customer Service Representative

Tu Casa Express, Mexico City
01.2006 - 12.2007
  • Managed customer relationships, ensuring clarity and efficiency in loan application processes.
  • Delivered exceptional customer service by resolving issues and fostering long-term client loyalty.
  • Demonstrated strong leadership and organizational skills, contributing to process improvements and overall client satisfaction.

Education

IT Data Analytics

NSCC
Halifax, NS
01-2025

Woman Unlimited Program, Career Exploration

NSCC
Halifax, NS
01-2023

Completed 2 Years - Architectural Engineering

IPN ESIA Tecamachalco
Mexico City

Skills

  • Power BI
  • Analytical mindset
  • Spreadsheet proficiency
  • Competitive analysis
  • MS Excel
  • Workflow Analysis
  • KPI analysis
  • SQL and databases

Languages

English
Full Professional
Spanish
Native or Bilingual
Japanese
Professional Working

Timeline

Analyst Intern

COVE Assigned to Work With OTCNS
05.2024 - 08.2024

Guest Speaker & Program Facilitator

Tama City International Center
01.2012 - 12.2014

Customer Service Representative

Tu Casa Express, Mexico City
01.2006 - 12.2007

IT Data Analytics

NSCC

Woman Unlimited Program, Career Exploration

NSCC

Completed 2 Years - Architectural Engineering

IPN ESIA Tecamachalco

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Astrid Acosta