Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Astiban Waneis

Toronto,Canada

Summary

Accommodating page and public service assistant skillful in maintaining shelves and processing book checkouts. Detail-oriented and friendly with excellent communication and organizational skills. Comfortable working independently to assist patrons and perform full range of circulation functions.

Overview

5
5
years of professional experience

Work History

Library Page

Toronto Public Library
10.2019 - Current
  • Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
  • Provided exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
  • Supported library events and programs, contributing to increased community engagement and participation.
  • Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
  • Collaborated with fellow library staff on inventory management, reducing the number of misplaced or lost items.
  • Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
  • Organized library shelves, materials and equipment in clear, alphabetized order.

Public Service Assistant

Toronto Public Library
02.2024 - 06.2024
  • Enhanced library patron satisfaction by providing efficient and friendly customer service at the circulation desk.
  • Answered questions from patrons and helped to find desired materials.
  • Stayed up to date on library policies and procedures to smoothly enforce standards.
  • Processed library card applications / maintained patron records with accurate contact information.
  • Resolved technology issues efficiently, troubleshooting common problems with computers and printers for patrons'' convenience.
  • Performed routine library services such as checking out books, periodicals and other materials.
  • Used library catalog system to assist patrons with locating books and other materials as well as teaching them how the system works.
  • Assisted library staff with clerical duties to help lighten workload.
  • Maintained and updated patron records in library system database.
  • Managed Steele's Library Social Media accounts.

Pharmacy Assistant Intern

Shoppers Drug Mart
05.2023 - Current
  • Greeted customers both in person and over the phone and responded to questions with friendly, knowledgeable assistance
  • Kept pharmacy counter and related areas clean, neat, and organized
  • Received incoming supplies and stocked in correct locations
  • Counted and labeled prescriptions with correct item and quantity
  • Completed cash register transactions by handling credit and cash payments
  • Communicated with patients to collect information about prescriptions / medical conditions and/or arranged consultations with pharmacists
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations, and ordering additional products.

Education

BACHELOR OF SCIENCE - CHEMISTRY -

York University
Toronto, ON
04.2026

High School Diploma -

Mary Ward Catholic Secondary School
Toronto, ON
06.2021

Skills

  • Cash Register Operations
  • Cataloging Materials
  • Circulation desk operations
  • Library computer system
  • Library Resources
  • Collection recordkeeping
  • Decision-Making
  • Reliability
  • Problem-solving aptitude
  • Professionalism
  • Excellent Communication
  • Patron Relations
  • Attention to Detail
  • Continuous Improvement
  • Language Skill (ability to communicate in 4 languages)

Websites

Timeline

Public Service Assistant

Toronto Public Library
02.2024 - 06.2024

Pharmacy Assistant Intern

Shoppers Drug Mart
05.2023 - Current

Library Page

Toronto Public Library
10.2019 - Current

BACHELOR OF SCIENCE - CHEMISTRY -

York University

High School Diploma -

Mary Ward Catholic Secondary School

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Astiban Waneis