ASTHA JAIN RAMESHKUMAR

● Created high performance selling atmosphere by consistently providing great customer service and went above & beyond what customers expect

● Focused on training and developing the team to ensure a high level of performance and customer service excellence by conducting comprehensive training programs covering sales techniques, product knowledge and customer interaction.

● Applied Strong leadership and provide-solving skills to maintain team efficiency and Clienteling strategies to meet business goals.

● Setting sales targets, monitored performance, and implemented strategies to achieve and exceed Sales goals.

● Managed Inventory levels, conducted regular stock checks, and coordinated replenishment orders to avoid stockouts.

● Utilized data analysis to generate comprehensive reports in Sales Performance, Inventory levels and critical Metrics, enabling informed business decisions and strategic planning.

● Sharing product knowledge and best practices, going above and beyond to ensure that every customer escalation is dealt with positively

● Striving to create amazing customer experience by understanding customer's needs, inspiring them to see what's possible with latest technology, and creating complete solutions according to their need, following trends and lifestyles

● Establised performance goals and targets for Team and provided feedback on methods for reaching those milestones.

● Collaborated with the Visual Merchandiding team to maintain an attractive and enticing store layout that echance the overall customer experience.

● Coordinated with the Management team to develop and implement In-store events for customers

• Provided coaching and feedback to the team to drive KPI goal achievement
• Ensured that employees are consistently learning and developing Pandora product knowledge training (LINK) to leverage driving sales
• Led recruitment efforts and training of new employees
• Provided various reports in timely manner.