Sales & e-commerce Associate with extensive customer service and sales experience. Outgoing sales professional with track improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
- Completed multiple types of transactions with various payment methods. - Increased purchase totals by recommending additional items. - Followed company brands on their newest releases and fashion history in order to provide expert product and service information. - Maintained up-to-date knowledge of customer buying habits during different seasons. - Trained seasonal employees on effective sales techniques which helped lead them to their permanent part-time hire.
- Helped customers select products that best fit their personal needs.- Maintained visual standards and created effective displays for my department.- Offered exceptional customer service to various types of customers on the latest styles and trends to differentiate and promote the company brand. - Kept the floor clean and maintained neat, orderly product displays.- Completed floor replenishment promptly to guarantee size availability and maintain customer satisfaction. - Balanced the needs of multiple customers and floor responsibilities simultaneously in a fast-paced retail environment, despite minimal coverage. - Held each team member accountable for maintaining floor and stockroom standards to achieve our brand's goals.