Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ASTHA PATEL

Regina,Canada

Summary

Goal oriented customer service specialist with special skills in management and having a interpersonal skills. Proven ability in creating a positive experience for customers, overseeing many aspects of a company’s day to day performance, and maintaining high standards in a fast-paced setting. Good communication and coordination skills and experience of having solved problems effectively and maintaining customers satisfaction. Proficient in being able to do multiple tasks at the same time, being able to collaborate with other people in work-related teams and having skills in computer-based work. Possesses a strong desire for productivity towards organizational goals through hard work and a customer-oriented attitude.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Walmart
02.2023 - 08.2024
  • Sales Strategy Development: Develop and execute strategic plans to achieve sales targets and enhance revenue growth
  • Team Leadership: Lead, motivate, and coach a sales team to maximize their performance and achieve sales objectives
  • Customer Relationship Management: Cultivate and maintain strong relationships with customers to drive customer satisfaction and loyalty
  • Inventory Management: Oversee inventory levels, ensure product availability, and optimize inventory turnover to meet customer demands
  • Performance Monitoring: Monitor sales performance metrics, analyze sales data, and provide feedback to team members to improve performance
  • Collaboration: Collaborate with cross-functional teams such as marketing, operations, and merchandising to align sales strategies with overall business objectives
  • Compliance: Ensure adherence to company policies, procedures, and regulatory requirements related to sales operations

Department Manager

Lowes
06.2020 - 04.2021
  • Maintained clam demeanor and professionally managed issues in accordance with company standards
  • Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity
  • Handled escalated customer issues, driving customer satisfaction and repeat business
  • Monitored store operations daily, providing guidance when needed

Education

Business Administration & Management

Hellenic American University
USA

Skills

  • Empathetic
  • Interpersonal communication
  • Customer service best practices
  • Customer-oriented and well-diverse
  • Strong leader
  • Strives under stressful circumstances, using critical thinking skills
  • Culturally sensitive and caring
  • Knowledge of the criminal justice system
  • Restaurant operations management
  • Hiring and training
  • Adaptable and flexible
  • Works well both independently and collaboratively as a team player
  • Money handling
  • Team leadership

Languages

English
Full Professional

Timeline

Assistant Manager

Walmart
02.2023 - 08.2024

Department Manager

Lowes
06.2020 - 04.2021

Business Administration & Management

Hellenic American University
ASTHA PATEL