Summary
Overview
Work History
Education
Skills
Languages
Timeline

Astha Bhatt

Hamilton,ON

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

8
8
years of professional experience

Work History

Supervisor

Tim Hortons
09.2021 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Shipping Coordinator

AZX Enterprise
05.2020 - 06.2021
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.

HR Recruiter

Shayona Consultancy
07.2016 - 04.2017
  • Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.

Education

Post Graduation Diploma Certification - International Business Management And Logistics

St. Clair College of Applied Arts And Technology, Windsor, ON
01-2020

MBA - Human Resources Management

Gujarat Technological University, Ahmedabad, Gujarat, India
07-2016

Skills

  • Customer service
  • Staff management
  • Goal oriented
  • Attention to detail
  • Inventory Management
  • Time management
  • Written communication
  • Team leadership
  • Adaptability

Languages

English
Professional Working

Timeline

Supervisor - Tim Hortons
09.2021 - 12.2024
Shipping Coordinator - AZX Enterprise
05.2020 - 06.2021
HR Recruiter - Shayona Consultancy
07.2016 - 04.2017
St. Clair College of Applied Arts And Technology - Post Graduation Diploma Certification, International Business Management And Logistics
Gujarat Technological University - MBA, Human Resources Management
Astha Bhatt