Assime Issalam Kaioua
Montreal,QC
Summary
Persistent Recovery Agent committed to providing excellent customer service and preventing impending loss through negotiation and the enforcement of collection campaigns. Gifted at negotiating settlements or monthly payment allowances and assisting debtors in setting up payment plans.
Overview
3
3
years of professional experience
Work History
Recovery Agent
Honda Financial Services
02.2023 - Current
- Investigated customer credit references and approved credit lines.
- Helping customers to make a payment arrangements
- assisting customers with total loss / insurance inquires
- Maintained accurate records of customer accounts, payments and payment plans.
Sales Agent Representative
Storage Vault Canada
03.2021 - 08.2023
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Certificate of College Studies - Information And Communication Technology
CDI College
Montreal07.2021
Bachelor - Civil Engneiring
Ibn Tofail University
Kenitra Morocco08.2018
High School Diploma -
OFPPT
Kenitra Morocco04.2016
Skills
- Proficient in Word office / Ms teams / Excel
- Call Center Operations Background
- Follow up with clients thru email
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Recovery Agent
Honda Financial Services
02.2023 - Current
Sales Agent Representative
Storage Vault Canada
03.2021 - 08.2023
Certificate of College Studies - Information And Communication Technology
CDI College
Bachelor - Civil Engneiring
Ibn Tofail University
High School Diploma -
OFPPT
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