Medical Clinic Receptionist
Dr. Ashis Paul
Broad Street Clinic, Regina, SK
05.2023 - Current
- Greeted patients, scheduled appointments and maintained records and accounts.
- Answered up to 50 patients' inquiries and managed requests over the phone while also maintaining a smooth transition for patients from the front desk to the waiting room.
- Maintained a friendly atmosphere and upheld politeness, ensuring a positive reputation for the medical office.
- Gathered personal, medical, and insurance data to ensure precise benefit verification, concurrently updating patient insurance, demographic, and health records to maintain current information.
- Used Accuro EMR to schedule new and follow-up appointments for patients, access records and requisitions.
- Processed payments from patients for co-pays and uninsured visits.
- Conducted EKGs, urinalyses and pregnancy tests
- Generated printed prescription requests, X-Ray, and lab requisitions while providing clear directions to patients, ensuring they were directed to the appropriate locations for their tests.