ASSANI NGUZO
Chick Fil A
Moreno Valley
12
years of professional experience
Dedicated professional with a strong focus on customer service and operational efficiency. Proven ability to train and support team members, ensuring high standards and enhanced guest satisfaction.
Work History
Team Member
5 Years 1 Month- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store environment, promoting safety and accessibility.
- Stocked shelves with merchandise, monitoring inventory levels to prevent shortages.
Shift Leader
12 Years 1 Month- Supervised team performance to ensure adherence to service standards and operational efficiency.
- Trained new staff on food safety protocols and customer service expectations.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Resolved customer complaints promptly, enhancing overall guest satisfaction.
Education
Associate of Science - Business Administration
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Sports
My favorite sports is soccer and basketball. I love to watch and play with friends on my free time.
Timeline
Team Member
AM/PM Arco
07.2021 - CurrentRead More
Shift Leader
Chick Fil A
07.2014 - CurrentRead More
Moreno Valley College
Associate of Science from Business Administration
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