Assam Chada
Ottawa,ON
Summary
Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Assistant Waiter
Royal Caribbean International
Miami, Florida
10.2022 - 10.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Head Bartender
Woodstock Brewery
Capetown , Western Cape
02.2017 - 02.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Galley Steward
Seaway Offshore
London , United Kingdom
07.2014 - 02.2016
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Documented kitchen inventory by reviewing stock and counting items.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Education
Diploma - Agriculture
Gwebi College
Gweru Zimbabwe Skills
High-volume dining
Guest relations management
Menu memorization
Beverage preparation
Timeline
Assistant Waiter
Royal Caribbean International
10.2022 - 10.2023
Head Bartender
Woodstock Brewery
02.2017 - 02.2022
Galley Steward
Seaway Offshore
07.2014 - 02.2016
Diploma - Agriculture
Gwebi College