Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Assaf Davy

Montréal,QC

Summary

Accomplished in enhancing operational efficiency and risk mitigation at KITCO, I leveraged critical thinking and adaptability to introduce impactful software tools and streamline processes. My expertise in project management and communication facilitated team growth and improved customer relations, achieving significant operational growth and customer retention.

Overview

6
6
years of professional experience

Work History

Directeur Administratif et Financier Adjoint

KITCO ( Kinassa Trading Company )
06.2024 - 09.2024
  • Enhanced internal control systems and procedures to mitigate risk and support opportunities.
  • Introduced software tools and process improvements to mitigate loss and drive operational growth.
  • Assisted with recruiting, interviewing, and hiring new department employees.

chargé de relation client

KITCO ( Kinassa Trading Company )
06.2023 - 09.2023
  • Directed a 3person team of customer service personnel while helping front-line team members work effectively with over 21 daily customers.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Assisted with conflict resolution during partnership negotiations and acquisitions.

Chargé De Relation Client

KITCO ( Kinassa Trading Company)
06.2022 - 09.2022
  • Liaised between customers and organization with particular focus on working with sales department.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Managed customer relations on ongoing basis to maximize customer retention.

Tutor

Lycee Claudel
11.2021 - 06.2022
  • Supported students with helpful study habits and exam strategies.
  • Tutorat pour des etudes de college ( niveau secondaire ) dans les matieres de Mathematiques et Histoire-Geographie.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Intern

Fruito
03.2020 - 03.2020
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared project presentations and reports to assist senior staff.
  • Explored new technologies and approaches to streamline processes.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Volunteer

Résidence Saint-Louis, Ottawa, ON,
01.2019 - 02.2019
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Helped patients to get from one room to another,
    Assisted patients in playing Bingo

Education

Bachelor of Arts - Economie Et Politique

Université De Montréal
Montreal, QC

High School Diploma -

Lycee Claudel
Ottawa

Skills

  • Adaptability & Flexibility
  • Critical Thinking & Problem Solving
  • Communication Skills
  • Project Management
  • Creativity & Innovation
  • Collaboration & Teamwork
  • Multilingualism & Cultural Competence
  • Organization and Time management
  • Multi-tasking strength
  • General Knowledge

Languages

English
Native or Bilingual
French
Native or Bilingual
Swahili
Professional Working

Timeline

Directeur Administratif et Financier Adjoint

KITCO ( Kinassa Trading Company )
06.2024 - 09.2024

chargé de relation client

KITCO ( Kinassa Trading Company )
06.2023 - 09.2023

Chargé De Relation Client

KITCO ( Kinassa Trading Company)
06.2022 - 09.2022

Tutor

Lycee Claudel
11.2021 - 06.2022

Intern

Fruito
03.2020 - 03.2020

Volunteer

Résidence Saint-Louis, Ottawa, ON,
01.2019 - 02.2019

Bachelor of Arts - Economie Et Politique

Université De Montréal

High School Diploma -

Lycee Claudel

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Assaf Davy