ASRAA AL-HAMDANI
Windsor,Canada
Summary
Results-driven technology professional with expertise in software development, system administration, and technical support. Strong problem-solving skills and experience in optimizing performance. Proven ability to manage projects and collaborate effectively within teams. Committed to continuous learning and adapting to industry trends to drive organizational success.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Security Guard supervisor
Alpha Guard security
Windsor, Canada
10.2023 - 08.2025
- Coordinated schedules and assignments for security personnel to optimize coverage.
- Oversaw scheduling of personnel shifts, vacations, sick days, and overtime to ensure adequate staffing.
- Provided security team leadership and contributed to on-call duties.
- Delivered security services for St. Clair village, enhancing community safety.
Team Member
Tim Hortons
Windsor, Canada
03.2022 - 02.2025
- Prepared and served food and beverages to enhance customer satisfaction.
- Maintained cleanliness of dining area and food preparation stations to ensure a welcoming environment.
- Maintained cleanliness of dining area and food preparation stations.
- Operated cash register, processed transactions, and handled customer payments.
- Engaged with customers to deliver exceptional service and effectively address inquiries.
Sales Associate
homeSense
Windsor, ON
12.2022 - 12.2023
- Assisted customers in product selection and provided exceptional service.
- Organized merchandise displays to enhance customer shopping experience.
- Managed inventory levels and restocked shelves as needed.
CO-OP experience
Windsor police services
Windsor, Canada
09.2022 - 01.2023
- Information services
- 250 hours+
- Collaborated with team to successfully deliver project objectives within deadlines.
- Pursued continuing education and advanced training to enhance service delivery.
- Received recognition from management for outstanding customer service contributions.
Dishwasher
The Lumberjack
Windsor, Canada
04.2022 - 07.2022
- Operated industrial dishwashing machinery, maintaining sanitary conditions for food safety.
- Operated dishwashing equipment efficiently in a fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen and dishwashing areas.
- Ensured cleanliness of kitchen equipment and utensils throughout shift, supporting overall kitchen hygiene.
- Collaborated with kitchen staff to ensure timely dish availability.
Education
Bachelor Of Business Administration -
University of Windsor
Windsor 09.2024 - 05.2026
Highschool -
Kennedy Collegiate
WindsorSkills
- Incident response
- Surveillance monitoring
- Emergency response
- Product knowledge expertise
- Problem solver
- Conflict resolution
- Leadership
- Detail oriented
- Customer service
- Active listening
- People skills
- Flexible
- Quick learner
- Adaptive
- Creative thinking
- Positive attitude
Websites
Certification
- Security licensed
- CPR and AED certified
- Criminal record check
Community Service
Alpha Guard, 06/01/22, 08/31/22, 30, Security, Windsor, Ontario, Canada
Languages
- English, Advanced
- Arabic, Advanced
Timeline
Bachelor Of Business Administration -
University of Windsor
09.2024 - 05.2026
Security Guard supervisor
Alpha Guard security
10.2023 - 08.2025
Sales Associate
homeSense
12.2022 - 12.2023
CO-OP experience
Windsor police services
09.2022 - 01.2023
Dishwasher
The Lumberjack
04.2022 - 07.2022
Team Member
Tim Hortons
03.2022 - 02.2025
Highschool -
Kennedy Collegiate