Asoka Muhandiramlage
Mississauga,ON
Summary
Hardworking professional with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong worth ethic, adaptability, and exceptional organizational skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Chief Executive Officer
Lanka Pvt Ltd.
01.2010 - 12.2023
- Responsible for managing a company's overall operations
- Driving profitability, and strategy including delegating and directing agendas
- Managed the company's organizational structure, strategies and communicating with the board
- Developed strategic plans and objectives to ensure organizational growth and profitability
- Created financial models to forecast future business performance and identify areas of improvement
- Established policies, procedures, and protocols to improve operational efficiency
- Negotiated contracts with vendors, suppliers, and partners
- Led the recruitment process for executive-level positions within the organization
- Oversaw all aspects of financial management, including budgeting and forecasting
- Managed relationships with shareholders, stakeholders, customers, and other key constituents
- Finished goods packaging/ labeling/ marketing and storage accordingly with production team
General Manager
Nadeeka Group of Companies
01.2006 - 01.2010
- Established and maintained effective communication with staff members to ensure efficient operations
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation
- Created a positive work environment by developing team building activities that encouraged collaboration among departments
- Resolved customer complaints quickly while maintaining high quality standards of service delivery
- Assisted in the recruitment process by interviewing potential candidates for open positions
- Trained employees in duties, policies, and procedures
- Recruited, interviewed, and hired qualified staff for open positions
- Created schedules and monitored payroll to remain within budget
- Supervised employees through planning, assignments, and direction
- Tracked monthly sales to generate reports for business development planning
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
One World Foundation General Manager
One World foundation-Ayurweda Hotel
01.2001 - 01.2006
- Oversaw several elements in the business including operating budgets and hiring staff
- Improved efficiency and increased departmental profits while managing the company's overall operations
- Launched promotions that could lead to more customers/members
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation
- Resolved customer complaints quickly while maintaining high quality standards of service delivery
- Established and maintained effective communication with staff members to ensure efficient operations.
Kitchen Assistant
Hotel Rivera
Beruwala, Sri Lanka
04.1992 - 10.1992
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Kirillawala Central College
06.1995
Skills
- Risk Management
- Staff Management
- Customer Service
- Staff Hiring and Training
- Contract Management
- Business Planning
- Project Management
- Organizational Management
- Cash Management
- Executive Leadership
- Consulting
- Operations Management
- Business Administration
- Operational Oversight
- Budgeting and Cost Control
- Account Management
- Customer Relations
- Operational Leadership
- Financial Administration
- Business Development
- Budget Planning
- Recruiting and Hiring Top Talent
- Full G License Driver
- Languages: English and Sinhala
Timeline
Chief Executive Officer
Lanka Pvt Ltd.
01.2010 - 12.2023
General Manager
Nadeeka Group of Companies
01.2006 - 01.2010
One World Foundation General Manager
One World foundation-Ayurweda Hotel
01.2001 - 01.2006
Kitchen Assistant
Hotel Rivera
04.1992 - 10.1992
High School Diploma -
Kirillawala Central College
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