Asmi Dogra
Mississauga,Canada
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Expo & Bar Service
Mishree Restaurant
12.2023 - Current
- Serve guests efficiently and manage food orders in a fast-paced environment
- Coordinate between the kitchen and front of house staff to ensure timely and accurate service
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Assisted in preparing and serving alcoholic and non-alcoholic beverages, including cocktails, following drink recipes and ensuring proper alcohol handling procedures
Customer Service Executive
The UPS Store
08.2023 - 11.2023
- Handled customer inquiries and provided solutions for shipping, packaging, and printing services
- Assisted in inventory management and ensured timely completion of customer requests
- Developed strong rapport with regular customers, contributing to a positive in-store experience
- Processed transactions quickly and accurately, even during busy times, ensuring smooth customer service
Customer Service Representative
Teleperformance
India
03.2022 - 12.2022
Education
Bachelor of Business Administration - Project Management
YORKVILLE UNIVERSITY
CANADA01.2025
Bachelor of Business Administration - Finance
CHANDIGARH GROUP OF COLLEGES
INDIA01.2023
Skills
- Exceptional Customer Service
- Order Accuracy
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Cash Handling
Certification
- CPR and AED Skills Certificate, 12/31/24
- Smart Serve Certification
Additional Information
National and state-level sports competition winner, Active fitness enthusiast, enjoys gym and swimming, Involved in local community events and social activities, Member of the Rotary Club, Jammu & Kashmir, India, Participated in Model United Nations conferences
Timeline
Server, Expo & Bar Service
Mishree Restaurant
12.2023 - Current
Customer Service Executive
The UPS Store
08.2023 - 11.2023
Customer Service Representative
Teleperformance
03.2022 - 12.2022
Bachelor of Business Administration - Project Management
YORKVILLE UNIVERSITY
Bachelor of Business Administration - Finance
CHANDIGARH GROUP OF COLLEGES