Dedicated leader that is sales driven and leads by example; maintains a high standard while achieving set goals and prioritizing a positive customer experience.
Overview
33
33
years of professional experience
Work History
Personal In-Home Caregiver
Self Employed
05.2023 - Current
Managed and organized clients' medication schedules for 13 prescriptions, ensuring compliance with prescribed regimens and minimizing the risk of medication errors
Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care
Monitored clients' vital signs and reported any changes or concerns to healthcare professionals, contributing to early detection and intervention
Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
Facilitated communication between clients, family members, and healthcare providers, ensuring a collaborative approach to care
Assistant Store Manager
Rite Aid
06.2023 - 05.2024
Assisted store manager in overseeing daily operations, including inventory management, and customer service
Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
Developed strong relationships with customers through exceptional service and personalized assistance
Ensured compliance with company policies regarding safety regulations, cleanliness standards, and employee conduct
Store Manager
Walgreens
05.2010 - 01.2022
Managed a team of 30+ employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Daily store walks, task assignments, inventory assessment, payroll, and excellent customer service
Ensured compliance with company policies, procedures, and safety regulations at all times
Consistently top sales for fundraising events; high team engagement
Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
Hosted several National Drug Take-back days and fundraising events
Contract Sales Representative
Jostens
07.2008 - 03.2010
Organized and managed numerous class ring and graduation events at college campuses in the San Francisco, San Luis Obispo, and Fresno areas.
Surpassed sales quotas at multiple events and collaborated with nearby markets
Sales Manager, General Manager
Staples
10.2000 - 07.2008
Hired, trained, coached, and evaluated a team of 30+ associates and 3 salaried assistant managers
Best practices included sales and labor budgeting, daily inventory assessment, P&L responsibilities, and excellent customer service
Maintained company initiatives and merchandised for add-on sales
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Department Manager
Wal-Mart
09.1992 - 10.2000
Supervised a team of 8-12 associates
Annual sales increases averaged 20% with inventory levels below average
Gained customer loyalty through accurate in-stock, precise product knowledge, and providing excellent customer service