Asma Ibrahim Rashid
Calgary,Canada
Summary
Cultivated a supportive environment by prioritizing the needs of others. Fostered positive relationships through consistent engagement and a cheerful attitude. Exhibited dedication and resilience in achieving objectives. Leveraged multilingual skills to enhance communication and collaboration with diverse groups, including proficiency in English, Somali, and Oromo.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Tim Hortons
Calgary, AB
02.2023 - 10.2025
• Delivered excellent customer service through effective communication and efficient cash handling, reducing wait times and supporting team performance during peak hours.
Hotel Housekeeper
Divya Sutra Plaza and NannyServices.ca
Calgary, AB
02.2019 - 01.2024
Housekeeper | Divya Sutra Plaza and Conference Center
2021 – 2024
Housekeeper | NannyServices.ca
2020 – 2024
- Maintained spotless guest rooms, conference areas, and client homes, consistently meeting high hygiene standards.
- Streamlined linen, towel, and supply management to ensure efficiency and availability.
- Disinfected bathrooms and common areas, adhering to strict safety and sanitation protocols.
- Handled laundry operations, including washing, sorting, and storing items, improving turnaround time.
- Collaborated with team members and promptly addressed special requests, enhancing client and guest satisfaction.
Supervisor
Select People Solutions Inc.
Calgary, AB
08.2017 - 07.2019
- Supervised daily operations, ensuring adherence to safety protocols and quality standards at Select People Solutions Inc.
- Led a team of employees, providing training and mentoring to enhance performance and productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma - undefined
Diploma in DCM - Digital Media & Communications, Media Production
Diploma - Child & Youth Care
Skills
- Strengthened team collaboration and communication, enhancing project outcomes and workplace efficiency
- Delivered exceptional customer service, improving client satisfaction and overall experience
- Optimized organizational efficiency through strategic task management and effective workflow planning
- Leveraged computer skills, including Microsoft Excel and Word, to support operational productivity and accuracy
Languages
Including English, I speak three languages, Somali and Oromo.
English
Native or Bilingual
Activities
I possess a strong passion for creative pursuits, including writing short stories, drawing, and painting. I also have a keen interest in video editing and various aspects of media production. In addition, I enjoy working with children and have gained experience through babysitting both my siblings and other families’ children. Outside of these interests, I value spending time outdoors and engaging in recreational activities with friends and family.
Certification
- Standard First Aid with CPR C and AED (Level C) certificate
- Food Handler Certificate
- Encounters with Canada on the week of medicine and health
- Ran 15 km for breast cancer
Timeline
Cashier
Tim Hortons
02.2023 - 10.2025
Hotel Housekeeper
Divya Sutra Plaza and NannyServices.ca
02.2019 - 01.2024
Supervisor
Select People Solutions Inc.
08.2017 - 07.2019