Asma Ibrahim Rashid
Calgary,Canada
Summary
Cultivated a supportive environment by prioritizing the needs of others. Fostered positive relationships through consistent engagement and a cheerful attitude. Exhibited dedication and resilience in achieving objectives. Leveraged multilingual skills to enhance communication and collaboration with diverse groups, including proficiency in English, Somali, and Oromo.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Tim Hortons
02.2023 - 10.2025
• Delivered excellent customer service through effective communication and efficient cash handling, reducing wait times and supporting team performance during peak hours.
Hotel Housekeeper
Divya Sutra Plaza and NannyServices.ca
02.2019 - 01.2024
Housekeeper | Divya Sutra Plaza and Conference Center
2021 – 2024
Housekeeper | NannyServices.ca
2020 – 2024
- Maintained spotless guest rooms, conference areas, and client homes, consistently meeting high hygiene standards.
- Streamlined linen, towel, and supply management to ensure efficiency and availability.
- Disinfected bathrooms and common areas, adhering to strict safety and sanitation protocols.
- Handled laundry operations, including washing, sorting, and storing items, improving turnaround time.
- Collaborated with team members and promptly addressed special requests, enhancing client and guest satisfaction.
Supervisor
Select People Solutions Inc.
08.2017 - 07.2019
- Supervised daily operations, ensuring adherence to safety protocols and quality standards at Select People Solutions Inc.
- Led a team of employees, providing training and mentoring to enhance performance and productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma - undefined
Diploma in DCM - Digital Media & Communications, Media Production
Diploma - Child & Youth Care
Skills
- Strengthened team collaboration and communication, enhancing project outcomes and workplace efficiency
- Delivered exceptional customer service, improving client satisfaction and overall experience
- Optimized organizational efficiency through strategic task management and effective workflow planning
- Leveraged computer skills, including Microsoft Excel and Word, to support operational productivity and accuracy
Languages
Including English, I speak three languages, Somali and Oromo.
English
Native or Bilingual
Activities
I possess a strong passion for creative pursuits, including writing short stories, drawing, and painting. I also have a keen interest in video editing and various aspects of media production. In addition, I enjoy working with children and have gained experience through babysitting both my siblings and other families’ children. Outside of these interests, I value spending time outdoors and engaging in recreational activities with friends and family.
Certification
- Standard First Aid with CPR C and AED (Level C) certificate
- Food Handler Certificate
- Encounters with Canada on the week of medicine and health
- Ran 15 km for breast cancer
Timeline
Cashier
Tim Hortons
02.2023 - 10.2025
Hotel Housekeeper
Divya Sutra Plaza and NannyServices.ca
02.2019 - 01.2024
Supervisor
Select People Solutions Inc.
08.2017 - 07.2019