Summary
Overview
Work History
Education
Skills
Timeline
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Asma Raghe

Toronto,ON

Summary

Dedicated professional with 10 years of experience and skills in project management, problem-solving, and collaboration. Reliable and resourceful, with a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering on diverse business needs.

Overview

10
10
years of professional experience

Work History

Event Manager

Maritz Global Events
11.2022 - 12.2023
  • Streamlined event planning processes by implementing efficient project management strategies for over 40+ events monthly at the Google Toronto and Cambridge office.
  • Coordinated event operations, including detailed program planning, delivering exceptional customer service, and ensuring clients expectations and business objectives.
  • Increased client satisfaction as the main client contact point regarding operational issues, escalations, concerns and responses.
  • Managed vendor relationships to secure high-quality services, ensuring memorable event experiences.
  • Led cross-functional teams to streamline event planning processes, enhancing efficiency and productivity.

Special Events Coordinator

Jones Lang LaSalle at Google
05.2019 - 12.2022
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing and proposal development for various events spaces.
  • Managed administrative logistics of events planning, including event booking software, vendor communication and client satisfaction ratings.
  • Supervised staff during events, while facilitating communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Organized, coordinated and deployed large events while focusing on delivering superior customer service.

Administrative Assistant

Robert Half
04.2018 - 03.2019
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed office operations, implementing digital file management systems to reduce paper use and increase efficiency.

Community Outreach Coordinator

Centennial College
06.2017 - 03.2018
  • Conducted community workshops to promote employment programs for students on available services.
  • Documented and analyzed performance of different programs in order to make proactive decisions about services.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Wrote content for newsletters, social media pages and informational packets.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.

Program Coordinator

IIDA (Womens Development Organization)
05.2014 - 05.2015
  • Organized and managed program development from conception through successful execution.
  • Met and collaborated with Executive Managers to uncover issues, identify applicable solutions and offer guidance in presentation material and website content.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Maintained tight production timetables and quality standards to give audiences exceptional programming.

Education

Diploma - Community Development Work

Centennial College of Applied Arts And Technology
Toronto, ON
06.2017

Skills

  • Events logistics management
  • Time keeping & scheduling
  • Team leadership and supervision
  • Vendor relationship management
  • Customer service
  • Office administration
  • Project management
  • Flexible & adaptable
  • MS Office Suites

Timeline

Event Manager

Maritz Global Events
11.2022 - 12.2023

Special Events Coordinator

Jones Lang LaSalle at Google
05.2019 - 12.2022

Administrative Assistant

Robert Half
04.2018 - 03.2019

Community Outreach Coordinator

Centennial College
06.2017 - 03.2018

Program Coordinator

IIDA (Womens Development Organization)
05.2014 - 05.2015

Diploma - Community Development Work

Centennial College of Applied Arts And Technology

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Asma Raghe