Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Asma Patel

Scarborough,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Popeyes Louisana Kitchen
Toronto, Ontario
11.2023 - Current
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Medical Administrative Assistant Intern

Markham-Stouffville Urgent Care Centre
Markham, Ontario
05.2024 - 08.2024
  • Prepared medical records for patient visits and maintained accurate filing systems.
  • Updated patient charts with current medications, allergies, and vital signs.
  • Provided administrative support to physicians, nurses, and other healthcare staff.
  • Answered incoming calls, responded to inquiries, and directed calls to appropriate staff members.
  • Assisted in scheduling patient appointments and verifying insurance coverage.
  • Organized documents such as consent forms, medical histories, test results.

Accuracy Captain/Cashier

Popeyes Louisana Kitchen
Vaughan, Ontario
11.2021 - 07.2023
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.

Education

Associate of Science - Office Administration-Health Services

Centennial College of Applied Arts And Technology
Scarborough, ON
09-2024

Skills

  • Communication
  • Excellent customer service skills
  • Organizational and multitasking skills
  • Microsoft Office Suite
  • Problem-solving abilities
  • Professionalism
  • Teamwork and collaboration
  • Reliability
  • Accurate data entry
  • Typing speed of 52 wpm

Languages

English
Full Professional

Certification

  • IELTS

L: 8.5, S: 7.5, R: 6, W: 6.

Timeline

Medical Administrative Assistant Intern

Markham-Stouffville Urgent Care Centre
05.2024 - 08.2024

Shift Manager

Popeyes Louisana Kitchen
11.2023 - Current

Accuracy Captain/Cashier

Popeyes Louisana Kitchen
11.2021 - 07.2023

Associate of Science - Office Administration-Health Services

Centennial College of Applied Arts And Technology
Asma Patel