Asma Osman
Edmonton,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Knowledgeable leasing agent with proven background in leasing properties and maintaining high occupancy rates. Successfully managed tenant relations and lease negotiations, contributing to tenant satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Boardwalk Rental Communities
01.2023 - 07.2025
- Managed tenant inquiries, providing timely responses and resolving issues efficiently.
- Collaborated with property management to maintain accurate records of leases and renewals.
- Developed marketing strategies for vacant units, enhancing visibility through online listings and social media.
- Streamlined leasing processes by implementing new software tools for application tracking and communication.
- Educated tenants on community policies, ensuring compliance and fostering positive relationships.
- Analyzed market trends to adjust pricing strategies, optimizing occupancy rates across properties.
- Maintained detailed records of rental transactions, ensuring accuracy in financial reports for property management teams.
- Maintained up-to-date knowledge of local market trends, providing valuable insights to property owners and management teams.
- Built strong relationships with potential tenants through effective communication and attentiveness to their needs.
- Enhanced resident retention by addressing concerns promptly and fostering open lines of communication between tenants and management teams.
- Improved overall occupancy rates through proactive communication strategies aimed at attracting new residents.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Planned special events such as lotteries, dedications and project tours.
Business Owner
Serene Clean
11.2019 - 08.2025
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Education
Associate of Arts -
Macewan University
01-2014
Skills
- Easily adaptable
- Contract negotiation
- Move-in coordination
- Strategic planning
- Property management
- Administrative support
- Application processing
- Property tours and inspections
- Excellent communication and writing skills
- Organized and efficient
- Ability to work in a fast paced and time critical environment
- Certified Health Care Aide
- Data Management
- Quality Assurance
- Department Oversight
- Interpersonal Communication
- Attention to Detail
- Regulatory Compliance
- Accident prevention strategies
- Safety-focused
- Leasing and sales
Timeline
Leasing Agent
Boardwalk Rental Communities
01.2023 - 07.2025
Business Owner
Serene Clean
11.2019 - 08.2025
Associate of Arts -
Macewan University