Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
Generic

Asma Ahmad

Kitchener

Summary

Enthusiastic and dependable individual seeking a position in retile/ food service where I can utilize my strong customer service skills, retail experience, and positive attitude to support store operations and enhance the customer experience. Passionate about helping others and eager to grow within the company.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Event Assistant

Eid Festival
Kitchener, Ontario
01.2023 - 06.2023
  • Assisted with ticket sales, answered customer questions, and handled payments
  • Supported post-event clean-up and space management

Cashier & Store Assistant

Tim Hortons
06.2023 - 08.2025
  • Took customer orders, processed transactions, and ensured satisfaction with each visit
  • Handled complaints with professionalism and ensured prompt resolutions
  • Opened and closed the store, following proper procedures and checklists

Volunteer Tutor

YMCA
01.2022 - 01.2023
  • Delivered weekly English lessons to a grade 7 student
  • Developed communication and planning skills through teaching

Crew Member

Popeyes
05.2021 - 03.2022
  • Processed customer orders and payments efficiently
  • Packaged, served food, and maintained restaurant cleanliness
  • Provided friendly service in a fast-paced environment

Volunteer - Sales & Customer Support

Mission Thrift Store
08.2020 - 04.2021
  • Interacted with customers and helped maintain a welcoming store environment
  • Worked collaboratively with team members to achieve daily goals

Education

Bachelor of Science (BSc) - Science

Wilfrid Laurier University
Waterloo, ON
01.2023 - 1 2027

Grade 12 Diploma - undefined

Cameron Heights Collegiate Institute
Kitchener, ON

Skills

Interpersonal skills

Communication skills

Customer service

Cash handling

Card transactions

Problem resolution

Quick learner

Ability to follow instruction

Adaptability

Team player

Independent work

Organization

Attention to detail

Physical stamina

Flexibility in schedule

Key Qualifications

  • Excellent interpersonal and communication skills with a passion for delivering great customer service
  • Proven experience handling cash/card transactions and resolving customer concerns professionally
  • Quick learner with strong ability to follow instructions and adapt to new roles
  • Dependable team player who can also work independently
  • Strong sense of organization and attention to detail
  • Comfortable lifting up to 50 lbs and working evening, weekend, or holiday shifts
  • Fluent in English and conversational Arabic

Timeline

Cashier & Store Assistant

Tim Hortons
06.2023 - 08.2025

Event Assistant

Eid Festival
01.2023 - 06.2023

Bachelor of Science (BSc) - Science

Wilfrid Laurier University
01.2023 - 1 2027

Volunteer Tutor

YMCA
01.2022 - 01.2023

Crew Member

Popeyes
05.2021 - 03.2022

Volunteer - Sales & Customer Support

Mission Thrift Store
08.2020 - 04.2021

Grade 12 Diploma - undefined

Cameron Heights Collegiate Institute

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Asma Ahmad