Asli Ayan Musa
Toronto,Canada
Summary
Relationship-driven sales and client experience professional with experience in luxury hospitality and physician-led medical aesthetics. Serves as the primary point of contact for high-value clients, guiding them through emotionally driven decisions, from first inquiry, through consultation, and conversion. Recognized for strong follow-up, trust-building, and delivering refined, high-touch client experiences that elevate brand perception and support revenue growth.
Overview
2026
2026
years of professional experience
Work History
Client Experience & Sales Consultant
Dr. Dimitrios Motakis & Dr. Jennifer Salsberg at AvenueMD
Toronto, Canada
01.2023 - Current
- Serve as the primary point of contact for patients from initial inquiry, through consultation, follow-up, and decision-making.
- Guide clients through emotionally driven, high-value treatment decisions with clarity, discretion, and confidence.
- Take ownership of the client journey, ensuring timely follow-up, and thoughtful preparation for consultation and decision-making.
- Act as a trusted liaison between patients and physicians, protecting physicians' time, and ensuring aligned expectations.
- Manage warm inbound inquiries, qualify intent, and coordinate consultations to support consistent conversion.
- Implement scheduling and communication improvements that increased client satisfaction by 25%.
- Uphold strict confidentiality and regulatory standards while delivering refined, high-touch client experiences.
Sales & Marketing Specialist
Four Seasons Hotels and Resorts
Toronto, Canada
09.2017 - 12.2022
- Supported high-value guests through personalized, relationship-led sales, and service experiences in a luxury hospitality environment.
- Built trust and rapport with a discerning international clientele, contributing to repeat business and long-term loyalty.
- Guided clients through emotionally driven booking and purchasing decisions with care, discretion, and attention to detail.
- Managed client inquiries and follow-up to ensure seamless, high-touch guest experiences.
- Represented a global luxury brand with professionalism, polish, and sound judgment in all client interactions.
Supervisor
STK Toronto
Toronto, Canada
2018 - 2020
Server
Real Sports Bar and Grill
Toronto, Canada
09.2016 - 09.2017
Server
Earls Kitchen & Bar
Toronto, Canada
12.2012 - 09.2016
Education
Advanced Diploma - Public Relations
Humber College Institute of Technology And Advanced Learning
Toronto04.2016
Skills
- Consultative sales for high-value services
- Client and patient consultation
- Relationship-led conversion
- Warm lead follow-up
- Physician and client liaison
- Luxury brand standards
- Discretion and professional judgment
Affiliations
Tennis
Reading
Travel
Cooking
Reading
Travel
Cooking
Timeline
Client Experience & Sales Consultant
Dr. Dimitrios Motakis & Dr. Jennifer Salsberg at AvenueMD
01.2023 - Current
Sales & Marketing Specialist
Four Seasons Hotels and Resorts
09.2017 - 12.2022
Server
Real Sports Bar and Grill
09.2016 - 09.2017
Server
Earls Kitchen & Bar
12.2012 - 09.2016
Supervisor
STK Toronto
2018 - 2020
Advanced Diploma - Public Relations
Humber College Institute of Technology And Advanced Learning