ASLAM PATEL
Surrey,BC
Summary
Sales professional prepared for role with track record of successfully driving business-to-business sales and building lasting client relationships. Brings results-focused mindset and collaborative approach, working seamlessly with teams to achieve goals. Known for adaptability and reliability, ensuring consistent performance in dynamic environments. Skilled in consultative selling and strategic negotiation, with commitment to delivering value to clients.
Overview
11
11
years of professional experience
Work History
Sales Associate
Glentel Tbooth Wireless
06.2024 - Current
- Greeted customers, answered their questions, and ensured a positive shopping experience.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Passenger Service Agent
Prime Flight Aviation
03.2024 - 10.2024
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
- Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Contributed to the achievement of on-time departure goals through efficient gate management processes.
Retail Sales Supervisor
Cell Doctor Inc
01.2017 - 01.2023
- Team Management: Supervise and motivate a team of retail sales associates
- Shift Scheduling: Create and manage employee schedules
- Sales Performance Monitoring: Track individual and team sales targets and customer satisfaction scores
- Customer Service Oversight: Address customer inquiries, complaints, and issues promptly
- Greeting and assisting customers in finding products
- Maintain store cleanliness and organization
- Process purchases accurately using POS system
- Provide product information and recommendations
- Handle returns, exchanges, and refunds
- Promote current promotions and upsell products
- Address customer inquiries and complaints professionally
- Collaborate with team to achieve sales targets
- Follow company policies and procedures
- Participate in training and development programs
- Monitor inventory levels and communicate needs
- Assist with opening and closing procedures
- Ensure excellent customer service at all times
Sales Associate
Mobilinq
01.2014 - 01.2017
Education
Post Graduate Diploma - Biotechnology
Centennial College
Toronto, ON01.2014
Bachelor of Pharmacy - Pharmacy
ALLANA COLLEGE OF PHARMACY
PUNE UNIVERSITY01.2011
Skills
Customer Service
Communication
Product Knowledge
Teamwork
Problem-Solving
Time Management
Adaptability
Leadership
Conflict Resolution
Attention to Detail
Goal-Oriented
Networking
Upselling
Adapt to diverse groups
Strategic planning
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Limited Working
Urdu
Native or Bilingual
Timeline
Sales Associate
Glentel Tbooth Wireless
06.2024 - Current
Passenger Service Agent
Prime Flight Aviation
03.2024 - 10.2024
Retail Sales Supervisor
Cell Doctor Inc
01.2017 - 01.2023
Sales Associate
Mobilinq
01.2014 - 01.2017
Post Graduate Diploma - Biotechnology
Centennial College
Bachelor of Pharmacy - Pharmacy
ALLANA COLLEGE OF PHARMACY
Similar Profiles
Isha SharmaIsha Sharma
Sales Associate at Glentel Tbooth WirelessSales Associate at Glentel Tbooth Wireless
ZARIFA HAMEEDIZARIFA HAMEEDI
Sales Associate at Glentel, Tbooth WirelessSales Associate at Glentel, Tbooth Wireless
Naghmeh SheikhhassaniNaghmeh Sheikhhassani
Senior Sales Consultant & Store Manager at Tbooth Wireless, Glentel IncSenior Sales Consultant & Store Manager at Tbooth Wireless, Glentel Inc