Committed job seeker and loyal individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walmart Super Centre
10.2022 - 12.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Audit Assistant
Asset Summit Suits
10.2020 - 07.2021
Enhanced audit efficiency by streamlining and automating various audit procedures.
Reduced errors in financial statements by conducting comprehensive account reconciliations and adjusting entries as needed.
Supported senior auditors in the preparation of detailed reports for management, outlining key findings and areas for improvement.
Education
Graduate Certificate - Human Resource Management
NIAGARA CAMPUS
Toronto, ON
12-2023
Graduate Certificate - Advanced Business Management
NIAGARA CAMPUS
Toronto, ON
12-2022
Skills
Customer service representative
Event coordination
Microsoft office
Leadership
Inventory management
Conflict resolution
Problem-Solving Abilities
Timeline
Customer Service Representative
Walmart Super Centre
10.2022 - 12.2023
Audit Assistant
Asset Summit Suits
10.2020 - 07.2021
Graduate Certificate - Human Resource Management
NIAGARA CAMPUS
Graduate Certificate - Advanced Business Management