Asish Augustine
Brampton,ON
Summary
Dedicated Banquet supervisor with over 11 years of extensive expertise in high volume hospitality environment handling food and beverage operations, event management, and customer service. Proven skills in staff management, customer service excellence and event coordination. Demonstrates a visionary approach to enhancing guest experiences and optimizing operational efficiency to attain goals. Proven track record in leading high-profile events, provide innovative solutions, and maintaining attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics and Supply Chain Business ( Trucking )
Gigg Transports
Toronto
06.2021 - Current
- Analyzed market trends and fluctuations to make informed decisions regarding inventory levels and pricing strategies.
- Implemented demand forecasting tools to accurately predict inventory needs, minimizing stockouts and overstock situations.
- Conducted root cause analysis on recurring issues within the supply chain, devising targeted solutions for long-term resolution.
- Collaborated with cross-functional teams on supply chain initiatives, leading to cost savings and improved operational performance.
Banquet Supervisor
Westin Novascotian
Halifax
04.2016 - 06.2021
- Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
- Directed and managed banquet functions for Number-person event.
- Reviewed post-event feedback surveys from clients to continually improve services offered by the department.
- Fostered a positive work environment through effective conflict resolution among team members when necessary.
- Streamlined communication between kitchen and service staff for seamless event execution.
- Developed strong relationships with vendors to ensure timely delivery of products for banquet functions.
- Implemented strategies to increase employee morale, leading to improved teamwork and productivity within the department.
- Regularly assessed equipment maintenance needs to ensure optimal functionality during events.
Supervisor
Cooper Point Resort
British Columbia
03.2015 - 03.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Diploma - Event Management
Event Planner
Canadian All Care CollegePG In Hospitality Management - Hotel Manage
Lambton College of Applied Arts And Technology
Toronto04.2015
Skills
- Warehouse Operations
- Supply Chain Optimization
- Strategic Sourcing
- Forecasting Accuracy
- Production Scheduling
- Cost Reduction
Accomplishments
• Apprenticed with “The Marriott International”.
• Management trainee in 1-Altitude at Singapore.
• Winner of flair bartending south India.
• Have couple of years of experience as a cook.
• Professionally trained mixologist
Languages
English
Full Professional
Certification
Serving it right
Timeline
Logistics and Supply Chain Business ( Trucking )
Gigg Transports
06.2021 - Current
Banquet Supervisor
Westin Novascotian
04.2016 - 06.2021
Supervisor
Cooper Point Resort
03.2015 - 03.2016
Diploma - Event Management
Event Planner
PG In Hospitality Management - Hotel Manage
Lambton College of Applied Arts And Technology