Accomplished Technical sales manager with 9 years' expertise in generating new business sales and upselling to existing clients. Accomplished in identifying key companies within assigned territory and building relationships with decision-makers in clients' companies. Focused on closing product and service gaps within clients' portfolios while strengthening professional relationships.
Overview
12
12
years of professional experience
Work History
RESTAURANT CASHIER
MALIBUS HOT DOG
06.2023 - 08.2023
Set up new sales displays each week with fresh merchandise.
Performed cash, card and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Operated cash register to record transactions accurately and efficiently.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Sr.Technical sales manager
MD ENGINEERS & FABRICATORS
08.2014 - 06.2023
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
Communicated best practices among on-site and external personnel to align efforts and goals.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
Conducted supplier risk evaluations and assisted AUDITORS with regulatory inspections.
Built strong relationships with clients by following up on previous purchases and suggesting new products.
Negotiated manufacturing service agreements and quality standards.
Prepared quotes for new products and services and composed budgets.
Supervised site investigations, reported issues and escalated those that required further assistance.
Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
Identified and communicated customer needs to supply chain capacity and quality teams.
Performed supplier risk evaluations and supported regulatory inspections.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Engaged prospects and customers through various events, including tradeshows, seminars and workshops.
SOLE PROPRIETOR
GLOBUS FASHIONS
12.2011 - 07.2014
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Kept all building areas and equipment functional and well-organized to promote business performance.
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Consulted with customers to assess needs and propose optimal solutions.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Education
Graduate Certificate in Project Management - Information Technology
Algoma University
Brampton, ON
04-2025
Master of Business Administration - marketing management
William Carey University
Shillong, Meghalaya
06.2011
Bachelor of Business Administration - Business Administration
William Carey University
Shillong, Meghalaya
06.2009
Skills
Sales management
Account management
B2B sales
Time management
Direct sales
Client relationship management
Negotiation
Customer service
Direct and indirect sales
Lead generation
Marketing
Business development strategy
Market research
Presentation skills
Relationship building
Goal-oriented
Sales
Retail sales
Performance management
Personal Information
Willing To Relocate: Anywhere
Languages
English
Full Professional
Timeline
RESTAURANT CASHIER
MALIBUS HOT DOG
06.2023 - 08.2023
Sr.Technical sales manager
MD ENGINEERS & FABRICATORS
08.2014 - 06.2023
SOLE PROPRIETOR
GLOBUS FASHIONS
12.2011 - 07.2014
Bachelor of Business Administration - Business Administration
William Carey University
Graduate Certificate in Project Management - Information Technology
Algoma University
Master of Business Administration - marketing management
William Carey University
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