Expanded customer base through cold calling, networking, and relationship building.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Selected correct products based on customer needs, product specifications and applicable regulations.
Negotiated prices, terms of sales and service agreements.
Sales Representative
Lifeen Incorporated
09.2022 - 09.2023
Executed comprehensive needs analysis, resulting in a 40% surge in client engagement and enhancing service efficiency by 30%.
Adopted new streamlining productivity tools to increase sales efficiency by 20%.
Overhauled lead generation techniques, increasing the number of new customers by 8% per quarter
Attended job training events, including courses, symposiums, and workshops that improved job performance by 17%
Promoted the value of the customer loyalty program, leading to a 12% out-performance of sign-up targets
Increased sales revenue by identifying and targeting high-potential accounts.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Certificate - Business Fundamentals
Durham College
Oshawa, ON
10-2024
Skills
An ambitious self-starter with an entrepreneurial mindset
An outgoing people person, helping and being around people energies you
Expert in time management, evaluating priorities, and accomplishing goals
Sales, Customer Service, and Marketing skills
Strong team player with a “can-do'' attitude and passion for excellence
Enthusiasm for a process-driven sales approach, coupled with adaptability and the ability to pivot as needed