Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Specialskills
Languages
Awards
Work Availability
Accomplishments
Timeline
Generic

Asif Ali Ramji

Tele-Pharmacist/Caregiver
Richmond Hill,ON

Summary

I am a dually licensed, bilingual pharmacist in Ontario and B.C. with an Honors Bachelor of Science degree and over fifteen years of experience providing exceptional customer service in community pharmacy currently seeking a remote tele-pharmacist position. I have outstanding interpersonal skills with a proven track record of establishing positive relationships with customers, pharmaceutical representatives/manufacturers, medical professionals, healthcare organizations, and insurance providers. As a respected pharmacy manager and preceptor in my profession, I am able to lead, coach, train and manage diverse teams to deliver peak performance. I am dedicated to providing quality patient counseling, efficient and accurate medication dispensing, record-keeping, and patient follow-up care. I have previous management and franchise ownership experience and I am trained and certified in diabetes, first aid, injections, and immunizations, smoking cessation, methadone/Suboxone dispensing by CAMH, and have completed the Cannabis training course for pharmacists. Finally, I am a great innovator, motivator, public speaker and am a strong team player gifted in bringing a positive atmosphere into the workplace. I am currently seeking a career challenge where I can apply my extensive knowledge and expertise in pharmacy practice to provide strong pharmacy leadership and excellent patient care, coaching and counseling. I am multi-lingual, offering great customer service in multiple languages and have excellent telephone manners from working as a customer service rep at RBC Visa Call Centre all while balancing my undergrad university studies. There, I excelled at my position, won countless RBC President awards, and became the team Leader and in the same year was offered a full-time manager position to train new hires which I, had to decline when I was accepted into University of Toronto, School of pharmacy, my true calling. I speak six languages including English, French, Spanish, Hindi, Gujarati, and Katchi, and continue adding more to my vocabulary. I have been coaching and mentoring since I was 16 years old as a big brother for the Aga Khan Ismaili Volunteers of Canada rendering over 25 years of consistent service and was recognized by the Minister of Citizenship and Immigration for my dedicated services. After my internship in Hospital Pharmacy and Community Pharmacy, I became a preceptor to pharmacy students and interns and spent many years facilitating international students in preparing them to take their licensing exams (PEBC and OSCE) even helping those students with learning disabilities or where English was not their first language pass their exams. Since the pandemic, I had to relocate back home to care for my elderly mother and disabled sister who are both immune compromised to mitigate risk of virus exposure. Relevant to your posting I am seeking a work-from-home opportunity where I can provide my knowledge and extensive pharmacy practice skills, customer service-related skills, leadership skills, and patient counseling and empathic skills all while balancing my new caregiver role with a remote opportunity. I can balance multiple tasks at once, am flexible to work all shifts including being an on-call pharmacist for after hour services. Kindly contact me at your earliest convenience. I am very interested in joining your organization and am confident that I can bring my knowledge and expertise acquired over the years to be successful in this role. Thank you for taking the time to review my resume and qualifications. I look forward to hearing from you soon.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Live-in Pharmacist

SAZ HealthCare Ltd.
Richmond Hill, ON
03.2020 - Current
  • Became a live-in caregiver/pharmacist to two vulnerable patients who needed specialized medication Senior care and support since the Covid-19 Pandemic.

Staff Pharmacist and Tele-pharmacist

Dover Apothecary
Port Dover, ON
11.2017 - 03.2022
  • Performed all pharmacy duties related to patient care and on-call after hours services.

Pharmacy Manager

Canadian Addiction Treatment Pharmacy
Niagara Falls, ON
04.2019 - 03.2020
  • Specializing in drug recovery and methadone or buprenorphine maintenance treatment and mental health care
  • Managing 300 patients 7 staff members, profit and loss, inventory, security and college of pharmacist requirements for managers.

Pharmacist

Remedy's Rx & East Main Rx
Niagara Falls, ON
01.2011 - 08.2019
  • Pharmacist who performs all duties including Meds checks
  • Paperless Kroll pharmacy system over 3 years
  • CAMH certified able to dispense methadone
  • Multi Tasker to run Methadone Clinic along with pharmacy duties as required
  • Monitoring patients with addictions and mental health issues.

Staff Pharmacist, Intern, Pharmacist, Pharmacy Manager Associate/Owner

Shoppers Drug Mart
Greater Toronto Area, ON
07.2005 - 11.2017
  • Performed all the following dispensary related duties: Conducted 30-50 med reviews/month including home med checks for immobile patients and patients with special needs and helped patients set goals to achieve better health outcomes
  • Improved drug-inventory management system to reduce waste and eliminate back orders
  • Met and exceeded pharmacy targets in terms of sales and profitability
  • Able to run a team to fill an average of 3500 prescriptions per week in busy stores
  • Involved in converting traditional stores into Corporate and helped in staff transition
  • Able to conduct pharmacy in fully bilingual and multilingual environments
  • Built trusted relationships with hundreds of customers over the years
  • Completed over 200 patient's frequent dispensing forms collaborating with other health professionals to promote med compliance
  • Conducted company-wide presentations for Diabetes and went across Ontario after becoming a CDE from North York to Ottawa
  • Experienced in long-term care pharmacy: Accurately checked unit pack meds and auto-med trays
  • Worked independently without any support staff during evening, weekend and overnight shifts
  • Punctual and responsible to arrive and leave on time
  • Able to research, create and check specialty compounded prescriptions
  • Able to run the Methadone simultaneously with Pharmacy business
  • Completed all the days' work setting up the next business day for success.

A Certified Diabetes Educator and Pharmacist

LMC Diabetes & Endocrinology
Oakville, ON
02.2017 - 05.2017
  • In charge of the pharmacy side of the Endocrinology clinic
  • Worked in tandem with doctors, nurses, specialists and lab techs to coordinate patient care using LMC's EMR system
  • Aided in patient intake, medication reviews, diabetes, nutrition and medication counseling to newly diagnosed patients and LTC patients to cover a maternity leave.

Bilingual CSR

RBC Visa Call Centre
Toronto, ON
04.1996 - 08.2000
  • Worked as a bilingual CSR for RBC Visa Call Centre in Toronto
  • Promoted to Team Lead able to lead, coach and run a team of CSR under supervision of the call centre Manager
  • Responsible for high level problem solving, taking and resolving escalations and excelled in customer retention
  • Won several CS awards and received recognition from the top executives VP, & SVP.

Education

B.Sc. Pharm. - Faculty of Pharmacy

U. of Toronto
06-2004

B.Sc. Biochemistry, B.A. French -

U. of Toronto
06-2000

Skills

  • Pharmacy Management
  • EMR and Telepharmacy
  • Extemporaneous Medication Compounding
  • Staff Management and Training
  • Drug Information Pharmacist
  • Addiction Treatment and Counseling
  • Medication Therapy Management
  • In home Senior Pharmacy Care Management
  • Regulatory Compliance
  • Overseeing Pharmacy Operations
  • Immunization and Vaccine Administration
  • Compounding abilities
  • Patient Education
  • Controlled drug logging
  • Delegating assignments
  • Drug interaction understanding
  • Medication Dispensing
  • Drug Inventory Management
  • Proper storage procedures
  • Insurance Coordination
  • OTC Recommendations
  • Patient education and counseling
  • Workflow Process Improvements
  • Pharmaceutical Calculations for specific dosing
  • Profitability understanding
  • Prescription Verification and dispensing
  • Billing management
  • Verifying orders
  • Patient Counseling
  • Maintaining Records and Proper Documentation skills
  • Patient reaction monitoring
  • Audit Support
  • Operations Support
  • Educating patients
  • Resolving Complaints
  • Safety awareness and Staff Education
  • Loss Prevention
  • Company Policy Compliance
  • Regulatory Requirements
  • Drug security
  • Quality Assurance Controls

Certification

  • C.A.M.H. Certified Pharmacist April 2017 to Present
  • Certified Diabetes Educator May 2017 to May 2022
  • Certified Injections Trained Pharmacist October 2012 to Present
  • Smoking Cessation Pharmacist September 2017 to Present

Additionalinformation - Specialskills

Pharmacy Manager Experience Certified CAMH Methadone trained dispensing pharmacist Specialty Compounding Expert PCCA trained in London ON Injection and Immunizations trained Expert Diabetes training and specialization C.D.E. and EMR trained Preceptor for pharmacy students and interns Medication Reviews Expert Pharmaceutical Research trained Patient Counseling Expert Health Watch, Kroll Windows, Fillware and Nexxsys trained MS Office (Word, Excel, PowerPoint etc.) trained

Languages

Nexxsys
  • Gujarati - Fluent
  • Hindi - Fluent
  • Awards

    • MINISTRY OF IMMIGRATION AND CITIZENSHIP AWARD May 2016
    • 25 years Volunteer award by the Hon. Michael Chan, MP, for outstanding community service.
    • CAPSI Patient Counseling Award September 2001

    Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Accomplishments

    • Supervised team of 40 staff members.
    • Collaborated with team of 12 in the development of Canadian Diabetes Expo 2005.
    • Achieved store profitability after taking over a pharmacy franchise in distress, through effectively recovering and mending lost relationships with former doctors and associates in the building.
    • Achieved 100% retention by introducing "Staff Care Days" and benefits for part-time and casual workers.
    • Saved the lives of two patients in distress In Stouffville and Niagara Falls from quick action and the use of Nitrogylcerin and Naloxone respectively.
    • Used Microsoft Excel to develop inventory tracking spreadsheets to enhance loss prevention in our store.
    • Documented and resolved a medication error by a doctor which prevented an adverse event, including preventing hospitalization and death.

    Timeline

    Live-in Pharmacist

    SAZ HealthCare Ltd.
    03.2020 - Current

    Pharmacy Manager

    Canadian Addiction Treatment Pharmacy
    04.2019 - 03.2020

    Staff Pharmacist and Tele-pharmacist

    Dover Apothecary
    11.2017 - 03.2022

    A Certified Diabetes Educator and Pharmacist

    LMC Diabetes & Endocrinology
    02.2017 - 05.2017

    Pharmacist

    Remedy's Rx & East Main Rx
    01.2011 - 08.2019

    Staff Pharmacist, Intern, Pharmacist, Pharmacy Manager Associate/Owner

    Shoppers Drug Mart
    07.2005 - 11.2017

    Bilingual CSR

    RBC Visa Call Centre
    04.1996 - 08.2000

    B.Sc. Pharm. - Faculty of Pharmacy

    U. of Toronto

    B.Sc. Biochemistry, B.A. French -

    U. of Toronto
    Asif Ali RamjiTele-Pharmacist/Caregiver