Recently worked with Khyber International which is a renowned GSA for some of the leading airlines like, Korean air, Ethiopian air and Royal Falcon. As assistant Sales Manager in Ethiopian airlines my duties were to promote the sales by having a constant contact with the private and corporate clients solving their problems regarding prices, reservations, ticketing and invoicing. Quality assurance and service up to the clients satisfaction is the prime responsibility.
01.2002 - 01.2005
Various customer service related jobs like store Manager and as a cab driver
Senior Cargo Sales Representative at Copenhagen Airport
Pakistan International Airline
01.2000 - 01.2001
With Pakistan International Airlines from 2001 to 2002. My job and responsibility was to keep in contact with the clients, both individuals and Cargo agents and keep them up to date regarding the latest developments including change of price, schedule and aircrafts. The ultimate goal was to increase the sale by both enhancing the spectrum of clients and by giving them quality service.
Travel Agent
01.1996 - 01.2001
During these three years, I worked with different small Travel Agencies, where I learned different Reservation systems like Sabre, World span and Amadeus and got useful Customer Service experience.
Medical Sales Representative
Glaxo/Smithkline Labs Pakistan limited
01.1986 - 01.1991
From 1986 to 1991, I worked as Medical sales Representative, in Glaxo/Smithkline Labs Pakistan limited. During this period, I had the opportunity to read and learn about the basic medical terminology and was responsible to sell Glaxos products like, Anti Asthamatic range (solbutamol Sodium) steroids (bechlomathacin range) and third Generation cephalosporines (cefuroxim Sodium) etc.
Education
SAP -
01.2012
Navision Financial Consultant - undefined
Erfa Kursus Center Denmark
01.2000
Certificate of European Computer Driving Licence - undefined
01.1998
Diploma - Travel Agent
College April Fortier Montreal Canada
01.1995
Masters - English Literature
01.1993
Bachelor - Biology and Chemistry
01.1986
Skills
Customer Service
Customer dealing, both in person, via Email or phone
Administration
Planning and coordination of tasks
Preparation of various documents and sales material
Send material via Email or by post
Miscellaneous administrative and ad hoc tasks
Economy Of Billing
Invoicing
Registration Of deposits and follow ups
Currency conversion etc
IT
Routin user of Microsoft office pack, Word, Excel and Power Point
Knowledge of SAP and Navision Financial
Languages
English, Can speak, write and read
Danish, can speak, write and read
Urdu/Punjabi, Mother Tongue
Timeline
Assistant Sales Manager For Ethiopian Airlines
Khyber International Denmark
01.2005 - 01.2011
01.2002 - 01.2005
Senior Cargo Sales Representative at Copenhagen Airport
Pakistan International Airline
01.2000 - 01.2001
Travel Agent
01.1996 - 01.2001
Medical Sales Representative
Glaxo/Smithkline Labs Pakistan limited
01.1986 - 01.1991
Navision Financial Consultant - undefined
Erfa Kursus Center Denmark
Certificate of European Computer Driving Licence - undefined