Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Asif Ishtiaque

Winnipeg

Summary

Experienced service industry professional with extensive knowledge of food, beverages, and customer service. Proven ability to thrive in fast-paced environments, lead teams, and deliver exceptional customer experiences. Skilled in bartending, inventory management, and conflict resolution. Currently pursuing a Bachelor's Degree in Nutritional Science, with a passion for furthering expertise in the hospitality and beverage industry.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Hampton Inn
09.2024 - Current
  • Provide high-quality bartending services in a hotel setting, catering to both guests and event attendees
  • Prepare and serve a variety of beverages, including cocktails, beer, and wine, while maintaining a clean and organized bar area
  • Engage with guests to create a welcoming atmosphere, ensuring a positive and memorable experience
  • Manage inventory and restock supplies as needed, ensuring the bar is well-equipped for service
  • Adhere to all licensing laws and hotel policies, including responsible alcohol service and safety protocols

Bartender/Taproom Supervisor

Lake of the Woods Brewing Company
08.2022 - 05.2024
  • Supervised daily operations of the taproom at a craft brewery, including inventory management, weekly stock counts, and placing supply orders
  • Acted as the primary point of contact for customer inquiries, reservations, and event coordination in the absence of the manager
  • Managed opening and closing procedures, including till counts, bar cleanliness, and ensuring readiness for the next shift
  • Demonstrated in-depth knowledge of craft beer and brewery products, assisting customers in making informed decisions
  • Handled high-pressure situations during unexpected rushes, maintaining a calm demeanor and ensuring excellent customer service
  • Resolved customer conflicts professionally, including de-escalating tense situations and enforcing safety protocols when necessary
  • Collaborated with a small team, fostering strong communication and teamwork skills

Cashier/Food Attendant

Saburo Kitchen
12.2021 - 05.2022
  • Delivered exceptional customer service by assisting customers with menu selections and ensuring satisfaction
  • Managed food orders, including packaging for delivery and verifying special requirements before handing off to drivers
  • Operated in a high-volume environment, coordinating with chefs to ensure timely and accurate order fulfillment
  • Enforced licensing laws by refusing service to intoxicated patrons and explaining legal responsibilities
  • Conducted daily inventory checks, restocked supplies, and updated management on stock levels
  • Handled cash register operations, including opening/closing procedures and maintaining accurate till records

Education

Secondary School Diploma -

Bachelor's Degree - Nutritional Science

University of Manitoba
Winnipeg, MB
12-2026

Skills

  • Food and Beverage Service
  • Customer Service Excellence
  • Inventory Management
  • Training and mentoring
  • Team Leadership and Supervision
  • Conflict Resolution
  • Cash Handling and Till Management
  • Knowledge of Craft Beer and Alcoholic Beverages
  • High-Volume Environment Adaptability
  • Strong multitasking

Certification

Smart Choices, 01/01/22, 01/01/27

Timeline

Bartender

Hampton Inn
09.2024 - Current

Bartender/Taproom Supervisor

Lake of the Woods Brewing Company
08.2022 - 05.2024

Cashier/Food Attendant

Saburo Kitchen
12.2021 - 05.2022
Smart Choices, 01/01/22, 01/01/27

Secondary School Diploma -

Bachelor's Degree - Nutritional Science

University of Manitoba
Asif Ishtiaque