Asif Howlader
Assistant Manager
Toronto,Canada
Summary
Results-oriented professional with extensive experience in customer service, technical support, and management. Proven track record of delivering exceptional customer experiences, troubleshooting technical issues, and leading teams as an assistant manager. Skilled in warehouse operations, including inventory management and logistics, as well as security and safety management. Strong problem-solving abilities, effective communication skills, and a commitment to efficiency and quality in every role. Adaptable to diverse work environments and successful in both customer-facing and operational positions.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Security Guard
Paragon Security
10.2024 - Current
- Patrolled grounds to monitor status and safety of premises.
- Ensured overall safety with thorough inspections of facilities and equipment, identifying and addressing vulnerabilities.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Responded to emergency situations quickly and calmly for professional support.
- Observed CCTV cameras to detect potential threats and respond accordingly.
Warehouse Associate
Premium Halal Meat & Fish
06.2024 - 09.2024
- Efficiently handle the receipt, storage, and dispatch of premium meat, seafood products and grocery items, ensuring inventory accuracy and product quality standards are maintained
- Assist with order fulfillment, packaging, and shipment preparation, following health and safety guidelines to ensure the integrity of perishable items during transportation
Assistant Manager
M/S Talukdar Food Industries
09.2021 - 05.2024
- The everyday operations of the establishment are frequently supervised
- This includes keeping an eye on the caliber of the food and the service, making sure that health and safety requirements are followed
- Managing inventory and supplies, and handling any potential difficulties or complaints from customers
Technical Support Representative
Creative Tech Park
06.2019 - 08.2021
- Provide frontline technical support to customers and end users regarding Company products / services
- Logs all calls into the Technical Support Database and labels the call procedure
- Represents the Company in a courteous, professional manner
- Attends appropriate training sessions to keep updated with new software
Customer Service Representative
Kathbirali BD
03.2017 - 05.2019
- Discussed account details with customers and recommended products and services to them based on listening to their needs and interests
- Solved problems with billing, service, or product quality issues customers called about by making referrals to the appropriate supervisor, investigating billing details, or scheduling service appointments
Education
Bachelor of Science - Apparel Manufacturing and Technology
BGMEA University Of Fashion & Technology
Nishatnagar, Turag, Dhaka, Bangladesh02.2024
H S C - Science
College Of Development Alternative
Dhanmondi 8/A, Dhaka, Bangladesh 01.2018
S S C - Science
Angaria High School
Angaria, Shariatpur, Bangladesh05.2016
Skills
- Proficient in Microsoft Office
- Effective Time Management
- Leadership Proficiency
- Critical Thinking
- Communication
- Graphics Design
- Proficient in Computer-Aided Design
- Apparel Production Expertise
- Security procedures
- Adaptable and flexible
- First aid certified
- Emergency awareness
Languages
English
Full Professional
Bangla
Native or Bilingual
Hindi
Limited Working
Certification
- Security Guard License, Ontario
- Emergency First Aid with CPR C & AED
- Smart Serve
Timeline
Security Guard
Paragon Security
10.2024 - Current
Warehouse Associate
Premium Halal Meat & Fish
06.2024 - 09.2024
Assistant Manager
M/S Talukdar Food Industries
09.2021 - 05.2024
Technical Support Representative
Creative Tech Park
06.2019 - 08.2021
Customer Service Representative
Kathbirali BD
03.2017 - 05.2019
- Security Guard License, Ontario
- Emergency First Aid with CPR C & AED
- Smart Serve
Bachelor of Science - Apparel Manufacturing and Technology
BGMEA University Of Fashion & Technology
H S C - Science
College Of Development Alternative
S S C - Science
Angaria High School
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