Asif Hirani
Irvine,CA
Summary
Results-driven automotive sales professional with over 20 years of experience exceeding sales targets and delivering exceptional customer service. Skilled in motivating sales staff, building strong relationships with clients, and negotiating with banks and lenders to secure financing for customers. Adept at using CRM software to manage sales pipelines, forecast sales trends, and optimize revenue growth. Seeking a challenging sales manager position with a reputable dealership where extensive experience, expertise, and passion for sales can be leveraged to lead a high-performing sales team, develop lasting customer relationships, and consistently exceed sales targets. Willing to relocate anywhere and authorized to work in the US for any employer.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Sales Manager
Hanlees Nissan
06.2023 - 11.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Upheld company policies and implemented standards fairly.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Internet Sales Manager
THEODORE ROBINS FORD
01.2022 - 02.2023
- Answered 100-150 leads per month
- Responded to internet inquiries and phone calls in timely manner. (Text, Email, Phone)
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM tools to better track customer interactions and sales opportunities.
General Sales Manager
Winn Kia-Dublin and Newark
03.2016 - 10.2018
- Helped open new car dealership
- Implemented CRM process for incoming new sales staff
- Led and trained team of 12 sales representatives 1 desk manager to achieve monthly and quarterly sales targets
- Built strong relationships with dealership personnel, vendors, and customers
- Negotiated favorable deals with vendors and suppliers to improve dealership profitability
- Implemented new sales training process, resulting in a 25% increase in individual and team performance
- Motivated and coached sales staff during Friday meetings
- Conducted daily 15-minute product knowledge training to enhance staff skills
General Sales Manager/Finance Director
Momentum Kia
07.2014 - 02.2016
- Managed a team of 14 sales representatives and2 finance managers, providing leadership, coaching, and support to achieve sales targets and deliver exceptional customer service
- Negotiated with banks and lenders to secure financing for customers with less-than-perfect credit histories, resulting in a 15% increase in sales and revenue
- Utilized CRM software to manage sales pipelines, forecast sales trends, and optimize revenue growth, resulting in a 20% increase in overall sales performance
- Maintained accurate records of sales, finance, and customer data to ensure compliance with dealership policies and regulations
- Conducted regular training sessions on finance and insurance products to improve staff knowledge and customer satisfaction
- Accomplishments: Become 3rd in district in new car sales volume
- Improved yelp reviews from 2 stars to4.5 stars
- Become 2nd in CSI in the nation
Finance Manager
Stevens Creek Hyundai
03.2010 - 10.2014
- Provided financing options to customers and negotiated with banks and lenders to secure favorable terms and rates, resulting in a10% increase in sales and revenue
- Utilized menu for added value options such as Gap and Service Contract and ECT
- Finalized DMV and retail and lease Contracts
- Packaged deals for business office
- Kept CTI under10 days
- Maintained chargebacks at an acceptable level
- Verified all customer signatures
- Conducted training sessions for sales staff on financing and insurance products
Internet Manager Finance Manager
Sunnyvale Acura
01.2010 - 07.2014
- Improved search engine ranking by conducting keyword research and optimizing website content accordingly.
- Increased online sales by developing and implementing effective digital marketing strategies.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
Education
Skills
- Leadership and team building
- Employee motivation
- Sales development
- Price structuring
- Sales process optimization
- Goal setting
- Revenue generation
- Internet sales management
- CRM software
- Sales processes
Certification
Driver's License
Timeline
General Sales Manager
Hanlees Nissan
06.2023 - 11.2024
Internet Sales Manager
THEODORE ROBINS FORD
01.2022 - 02.2023
General Sales Manager
Winn Kia-Dublin and Newark
03.2016 - 10.2018
General Sales Manager/Finance Director
Momentum Kia
07.2014 - 02.2016
Finance Manager
Stevens Creek Hyundai
03.2010 - 10.2014
Internet Manager Finance Manager
Sunnyvale Acura
01.2010 - 07.2014
Driver's License
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