Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Quality-driven and goal-focused with strong research, planning and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Technical Assistant at MUN
09.2022 - 08.2023
Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
Streamlined technical processes for improved productivity through meticulous documentation and organization of procedures.
Assisted professors to set up projectors and technical equipments in their offices or classrooms.
Managed inventory of IT equipment and supplies, ensuring availability of essential resources for timely project completion.
Exam Invigilator at MUN
08.2022 - 12.2023
Ensured exam integrity by monitoring student behavior during test sessions.
Maintained a quiet and orderly testing environment for optimal student focus and concentration.
Assisted in the setup and breakdown of examination rooms, adhering to strict guidelines for proper seating arrangements and materials distribution.
Collaborated with school staff to enforce rules and regulations related to exam administration, promoting consistent practices across all testing sites.
S&P Data
07.2021 - 08.2022
Enhanced customer experiences by providing timely and accurate information on products and services.
Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
Collaborated with team members to improve overall response times and service quality.
Education
Bachelor of Science - Computer Science
Memorial University of Newfoundland
St John’s, NL
12.2023
Skills
Software Installation
Programming Languages (C, python, java, javascript)