Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Danielle Chavez

RIVERSIDE

Summary

 Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.  

Overview

17
17
years of professional experience

Work History

Customer Service Representative

Ulta Cosmetics
07.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Cashier/Customer Service

Rite Aide
11.2018 - 12.2021

Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.

Server

Red Lobster Restaurant
01.2017 - 08.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Sales Associate

Adidas
04.2016 - 11.2016

Help customers select products that best fit their personal needs.Maintain visually appealing and effective displays for the entire store.Educate customers on product and service offerings.Offer exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Cashier

Mc Donalds
09.2008 - 03.2014

Served Orders to customers at windows, counters ,and tables.

Prepared and served beverages such as coffee, tea and fountain drinks.

Carefully maintained sanitation , health and safety standards in all work areas.

Volunteer Dance Instructor

El Rancho High School
09.2006 - 12.2007

Assist Students with learning dance moves and prepare for school events

Education

El Rancho
Pico Rivera
2008

Skills

  • Reliable and Punctual
  • Proven leader
  • Ability to handle fast-paced environment
  • Operations management
  • High-end fashion knowledge
  • Excellent multi-tasker
  • Fast Learner
  • Attention to detail

Timeline

Customer Service Representative

Ulta Cosmetics
07.2023 - Current

Cashier/Customer Service

Rite Aide
11.2018 - 12.2021

Server

Red Lobster Restaurant
01.2017 - 08.2018

Sales Associate

Adidas
04.2016 - 11.2016

Cashier

Mc Donalds
09.2008 - 03.2014

Volunteer Dance Instructor

El Rancho High School
09.2006 - 12.2007

El Rancho
Asia Danielle Chavez