Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Organizations
Timeline
Generic

Asia Vrazalis

Toronto

Summary

Detail-oriented university student and hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Hostess/Server

Mezes Restaurant
06.2021 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Pharmaceuticals Assistant

Shoppers Drug Mart Pharmacy
09.2022 - 12.2022
  • Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
  • Expedited prescription refills through effective coordination between patients, prescribers, and pharmacists—reducing wait times for customers significantly.
  • Reduced medication errors by carefully reviewing prescriptions for accuracy before dispensing to patients.
  • Collaborated with pharmacists to ensure timely delivery of medications, improving patient outcomes.
  • Increased patient satisfaction by providing accurate and efficient pharmaceutical support.
  • Regularly communicated with prescribers to address any discrepancies or clarifications needed regarding prescriptions, enhancing overall patient care quality.
  • Conducted regular audits of controlled substances inventory, ensuring compliance with regulatory requirements and preventing diversion of medications.
  • Aided pharmacists in compounding medications, ensuring precise measurements and adherence to quality standards.
  • Managed proper storage of pharmaceuticals, maintaining efficacy and preventing contamination or degradation of products.
  • Provided excellent customer service, addressing patients'' concerns and answering questions about medications and their side effects.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Bachelor of Arts - Politics And Governance, Law Minor

Toronto Metropolitan University
Toronto, ON
06-2028

High School Diploma -

East York Collegiate Institute
Toronto, ON
06-2023

Skills

  • Customer service
  • Effective multitasking
  • Teamwork and leadership experience
  • Strong communication and interpersonal skills
  • Adaptability and attention to detail
  • Research and analytical skills
  • Time management and organizational abilities
  • Ethical decision making and conflict management

Accomplishments

  • Dean's List (2023-Present)
  • Honourable Mention Award Recipient - NAMUN 2024
  • Scholarship - Canadian Federation of University Women (2023-Present)
  • East York Collegiate Law Club Moot Champion (2023)
  • Golden Eagle Award for Academic Excellence (2019)
  • Citizenship Award for Scholastic Excellence and Community Engagement (2019)


Languages

English
Native or Bilingual
Greek
Professional Working

Organizations

Toronto Metropolitan University Model United Nations - Director of External Affairs 

  • Led outreach efforts to establish and maintain relationships with external organizations, including universities, NGOs, and government bodies.
  • Coordinated partnerships and sponsorships, securing financial and in-kind support for conferences and events.
  • Developed and executed communication strategies to promote the Model United Nations conference and increase participation.
  • Represented the organization at external meetings, conferences, and events to strengthen its presence and expand networking opportunities.
  • Collaborated with internal teams to organize logistical and promotional materials for events, ensuring alignment with MUN's mission and goals.
  • Managed external communications, including drafting and sending press releases, newsletters, and social media content.
  • Engaged with high-profile guest speakers and dignitaries, inviting them to participate in events to enhance the conference experience.
  • Provided strategic guidance on event planning and external affairs initiatives to the MUN executive board.


Timeline

Pharmaceuticals Assistant

Shoppers Drug Mart Pharmacy
09.2022 - 12.2022

Hostess/Server

Mezes Restaurant
06.2021 - Current

Bachelor of Arts - Politics And Governance, Law Minor

Toronto Metropolitan University

High School Diploma -

East York Collegiate Institute

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Asia Vrazalis