Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Asia Renaud

Whitby,ON

Summary

Recent graduate from Durham College with a diploma in Business Marketing and currently pursuing a Bachelor of Business Administration (BBA) at Trent University, specializing in Marketing. Proficient in Microsoft Certified programs and Adobe Creative Suite, with experience in customer service as a server at Swiss Chalet. Known for strong communication, organizational, and creative skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Bartender

Swiss Chalet
Whitby , Ontario
08.2022 - Current
  • Provided exceptional service to a high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, and promotions.

Hostess

Swiss Chalet
Whitby, Ontario
09.2020 - 08.2022
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Maintained a clean and organized dining area.
  • Provided excellent customer service by addressing customer needs promptly.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Informed patrons of establishment specials and promotions.

Education

BBA - Business Administration Specialize in Marketing

Trent University
Oshawa, ON
06-2026

Associates Diploma - Business Marketing

Durham College
Oshawa, ON
06-2024

Skills

  • Digital Content Development
  • Market research techniques
  • Adaptable Learner
  • Teamwork and collaboration
  • Critical thinker
  • Problem-solving

Certification

  • Smart Serve Certified
  • Microsoft Office Certified
  • Adobe Creative Suit Experienced

Timeline

Server/Bartender

Swiss Chalet
08.2022 - Current

Hostess

Swiss Chalet
09.2020 - 08.2022

BBA - Business Administration Specialize in Marketing

Trent University

Associates Diploma - Business Marketing

Durham College

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Asia Renaud