Ashwin Ramdass

Supported Network Infrastructure:

• Supported network infrastructure for all Loblaw retail stores, corporate offices, distribution centers, and datacenters, ensuring seamless operations and security compliance.

Provisioned Security Devices:

• Provisioned Palo Alto Firewalls, load balancers, and routers, ensuring new installations comply with the NIST cyber security framework.

Technical Proficiency:

• Hands-on experience with tools like NetScout, Entuity, Splunk, Qualys, algosec, Akamai, and ServiceNow for comprehensive security management.

Change Management:

• Regularly participated in CAB meetings, presenting detailed impact analyses and risk assessments to secure approvals for proposed changes, adhering to Change Advisory Board procedures.

Network Design and Deployment:

• Worked as part of the Network Build Team, implementing new designs and deploying Palo Alto Firewalls, GCP, and Azure Pan VM instances.

Cloud and Load Balancing:

• Deployed Azure PIP, Forti sandbox on Azure/GCP VMs, and managed GCP and Azure environments, including external and internal load balancers and Terraform.

Audit and Compliance:

• Represented the network during audits, ensuring baseline compliance and spearheading the deployment of geo-policy blocks and malicious domain blocks to enhance firewall and intrusion detection capabilities.

Firewall Management:

• Managed F5 Load balancers, FortiGate, and Palo Alto firewalls, achieving zero external attacks over a period of 4 years through robust firewall configurations.

Security Enhancements:

• Revamped network security infrastructure, achieving a high success rate in vulnerability patch deployment within the first 24 hours of detection.

• Was working as a technical support engineer from 2011 to 2015 at HP
• Joined cognizant in the year 2013(Nov) as a technical solution analyst and in the year 2015 I was given an opportunity to jump into the Networking field
• Implemented traffic filters using Standard & Extended ACLs, Distribute-list and Route Maps
• Worked on checkpoint firewalls to implement policies and troubleshooting issues,
• Provided L2 support for all the Loblaw retail stores
• Raising PBI tickets and working on them for RCA
• Troubleshooting any store Network related issues
• Upgrading routers, switches and performing config changes
• Worked on WCCP config and implementing bluecoat golden configurations
• Resolving store related MI calls
• Worked on SDWAN technology, troubleshooting and analyzing the issues related to it
• Was involved in allowlisting/blocklisting URLs in Bluecoat proxy
• Efficient in handling issues and communicating the same to the clients by providing an RCA or a workaround.