Ashwanpreet Kaur Mann

Office Assistant, Sales Representative

Diesel power center

06.2023 - Current

Generating invoices for services rendered, processing payments, and keeping track of accounts receivable
Handle various administrative duties such as answering phones, scheduling appointments, managing emails, and responding to customer inquiries
Greeting customers, providing them with information about services, taking note of their concerns or requests, and ensuring their overall satisfaction
Proficiency in using computer software for tasks such as scheduling appointments, managing inventory, and creating invoices
Keeping track of parts and supplies, placing orders when stocks are low, and ensuring that the shop has the necessary materials to carry out repairs
Clear communication is key, both with customers and with the mechanics in the shop
Need to convey information accurately and efficiently
Being able to handle unexpected situations or customer complaints effectively and find solutions to any issues that arise
Maintaining accurate records of sales activities, including leads, contacts, and sales outcomes.
Preparing sales reports, forecasts, and performance metrics to track progress and identify areas for improvement.
Managing administrative tasks such as preparing quotes, processing orders, and updating customer databases.
Staying informed about industry trends, market developments, and product innovations.
Participating in training programs, workshops, and seminars to enhance sales skills and knowledge.
Seeking feedback from managers, peers, and clients to identify areas for personal and professional growth.