Simarjit Kaur
Winnipeg,Canada
Summary
Marketing professional with focus on delivering impactful brand experiences and enhancing customer interactions. Known for collaborative team efforts and achieving measurable results in dynamic environments. Skilled in event planning, market research, and relationship building. Reliable and adaptable to changing market needs.
Overview
5
5
years of professional experience
Work History
Field Marketing Representative (Full-Time)
Kognitive Sales Solutions
05.2024 - Current
- Performed outbound calls and follow-up work to close sales
- Documented client-related activity in company database for easy reference
- Develop rapport with customers to assess and fulfill their financial needs, including assisting with account openings
- Assist customers in resolving issues while encouraging the use of online self-service options
- Ensure compliance with Know Your Customer (KYC) procedures and uphold privacy policies
- Used creative sales techniques to find and develop relationships with prospective customers
- Cross-sold products and services to clients to boost sales revenues
Front Desk Cashier and Customer Service (Part-Time)
Hi Flier Food Inc
11.2021 - Current
- Practiced safe food-handling practices and observed all sanitation protocols
- Replenished ingredients to maintain stock levels for food preparation demands
- Served food during planned meal schedules while observing procedures
- Maintained freshness and reduced waste by storing perishable items in temperature-controlled spaces
- Recognized as Employee of the Month
- Designated Service Quality Specialist
Payments and Reward Representative
Loblaw Companies Ltd
02.2023 - 05.2024
- Engaged customers confidently to promote and sell various products and services, including PC Optimum, PC Financial MasterCard, and PC Money PC Optimum Insiders
- Managed credit documentation for customers applying for the President's Choice Financial MasterCard
- Promptly escalated suspicious credit applications to the Operations Team
- Maintained a customer-centric approach to meet evolving customer needs and preferences
- Achievements: Member of the National Level Circle of Excellence in 2023
- Recognized with multiple certificates and gift cards for achieving the highest sales
- Used creative sales techniques to find and develop relationships with prospective customers
- Cross-sold products and services to clients to boost sales revenues
Assistant Manager
Yours Web World Solution Kotkapura
03.2020 - 03.2021
- Improved customer satisfaction and sales through considered coordination with colleagues, enhancing overall care and service
- Scheduled meetings and recorded data of sales
Education
ADVANCED DIPLOMA - HUMAN RESOURCE MANAGEMENT
Roberston College
Winnipeg, MB01.2023
DIPLOMA - HUMAN RESOURCE MANAGEMENT
Canadore College of Applied Arts And Technology
North Bay, ON04.2022
BACHELOR OF ARTS -
Punjabi University Patiala
Patiala, PB05.2019
Skills
- Multitasking
- Organization
- Prioritization
- Problem-solving
- Goal oriented
- Staff management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Field Marketing Representative (Full-Time)
Kognitive Sales Solutions
05.2024 - Current
Payments and Reward Representative
Loblaw Companies Ltd
02.2023 - 05.2024
Front Desk Cashier and Customer Service (Part-Time)
Hi Flier Food Inc
11.2021 - Current
Assistant Manager
Yours Web World Solution Kotkapura
03.2020 - 03.2021
DIPLOMA - HUMAN RESOURCE MANAGEMENT
Canadore College of Applied Arts And Technology
BACHELOR OF ARTS -
Punjabi University Patiala
ADVANCED DIPLOMA - HUMAN RESOURCE MANAGEMENT
Roberston College
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