Ashvitha Singh Chittoor
Scarborough,ON
Summary
Proven HR professional with a track record of enhancing recruitment processes and employee satisfaction at companies. Skilled in Onboarding Coordination and an exceptional communicator, adept at streamlining hiring phases and improving team dynamics. Achieved significant improvements in return management and quality assurance, demonstrating a keen ability to address and rectify operational challenges.
Overview
2
2
years of professional experience
Work History
Exchange and Returns
Ikea
06.2023 - Current
- Enhanced customer satisfaction by efficiently processing returns and resolving issues.
- Analyzed return trends to inform purchasing decisions and minimize future returns due to product defects or dissatisfaction.
- Assisted customers in troubleshooting product issues, often avoiding the need for returns altogether.
- Communicated effectively with sales representatives regarding return policies, leading to fewer misunderstandings between departments.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Human Resources Assistant
Achieva Health
08.2023 - 11.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and redirected incoming phone calls to office.
Quality Assurance Auditor
Randstad Off-Shore-Services
09.2022 - 12.2022
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Developed and conducted PowerPoint training sessions for recruitment coordinators, aiming to enhance their comprehension of quality reports.
- Ensured the timely follow-up and tracking of all QA statuses and reports.
- Gathered and reviewed current data to determine areas in need of improvement.
Recruitment Coordinator
Randstad Off-Shore-Service
06.2021 - 08.2022
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Prepared offers of employment, hiring documents, and announcements while conducting orientation sessions for newly hired individuals.
Recruitment Department Intern
Nuclear Fuel Complex (Government Organization)
03.2016 - 04.2016
- Maintained accurate records of all departmental files and documents, ensuring easy access to information when needed.
- Assisted with recruitment efforts by conducting initial screenings of candidates'' resumes and scheduling interviews with potential hires.
- Improved internal communication with the creation of a weekly department newsletter, highlighting key updates and achievements.
- Enhanced collaboration within the team through regular meetings, brainstorming sessions, and team-building activities.
Education
Post-graduate Certificate in Project Management -
Durham College
Oshawa, ON08.2024
Post-graduate Certificate - Human Resources Management
Durham College
Oshawa, ON08.2023
Bachelor of Commerce -
Bhavan's Vivekananda College
India04.2018
Skills
- Onboarding Coordination
- Background Checks
- Exceptional communicator
- Human Resources Management
Timeline
Human Resources Assistant
Achieva Health
08.2023 - 11.2023
Exchange and Returns
Ikea
06.2023 - Current
Quality Assurance Auditor
Randstad Off-Shore-Services
09.2022 - 12.2022
Recruitment Coordinator
Randstad Off-Shore-Service
06.2021 - 08.2022
Recruitment Department Intern
Nuclear Fuel Complex (Government Organization)
03.2016 - 04.2016
Post-graduate Certificate in Project Management -
Durham College
Post-graduate Certificate - Human Resources Management
Durham College
Bachelor of Commerce -
Bhavan's Vivekananda College
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