Ashvini Keraliyan
Mississauga,ON
Summary
Versatile and results-driven professional with experience at Catalyst Channel Marketing, excelling in workplace safety compliance and adaptability. Demonstrated ability to enhance production efficiency and customer satisfaction through quality control and exceptional service. Skilled in MS Excel, Power BI and fostering team collaboration, I consistently deliver improvements in operational processes and performance metrics.
Overview
8
8
years of professional experience
Work History
Laser Machine Operator
Catalyst Channel Marketing
Oakville, ON
09.2020 - Current
- Maintained strict adherence to safety protocols, resulting in a safer work environment.
- Documented production data accurately, providing valuable insights for performance analysis and improvements.
- Managed inventory of materials, tools, and consumables for uninterrupted production flow.
- Streamlined workflow by organizing workspace and materials for efficient operation.
- Collaborated with team members to troubleshoot issues and implement solutions quickly.
- Participated in cross-functional meetings for effective communication between departments involved in the laser machining process.
Administrative Assistant
Uthayas Ceramics
Sri Lanka
03.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Restaurant Team Member
Restaurant Brands NZ
Auckland NZ
12.2015 - 10.2017
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, cooking on grill and operating fry station.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
Ontario College Diploma - Business
Seneca College of Applied Arts And Technology
North York, ON04.2024
Skills
- Workplace Safety Compliance
- Adaptability to Change
- Quality control inspection
- Stress Tolerance
- Production Scheduling
- Customer Service
- Data Entry
Computer Skills
Languages
English
Full Professional
Tamil
Limited Working
Timeline
Laser Machine Operator
Catalyst Channel Marketing
09.2020 - Current
Administrative Assistant
Uthayas Ceramics
03.2018 - 08.2019
Restaurant Team Member
Restaurant Brands NZ
12.2015 - 10.2017
Ontario College Diploma - Business
Seneca College of Applied Arts And Technology