Dedicated and customer-focused professional looking to leverage experience within the organization to provide premium customer service while establishing the reputation of an innovative brand through hard work and team collaboration.
Overview
2
2
years of professional experience
Work History
Package Sorter
Intelcom
01.2024 - 04.2024
Enhanced sorting efficiency by implementing innovative techniques and strategies.
Collaborated with team members to identify and address areas needing improvement in sorting process.
Assisted colleagues with troubleshooting issues, contributing to positive work environment and fostering teamwork.
Lifted and slid packages weighing up to 25 pounds on conveyor belts to transport items.
TEAM MEMBER/CUSTOMER REPRESENTATIVE
CROMA
01.2022 - 11.2022
Streamlined communication channels for improved customer service response times and overall efficiency.
Provided expert product knowledge to customers, enabling them to make informed purchasing decisions.
Responded to customer calls and emails to answer questions about products and services.
Enhanced productivity levels by anticipating needs and delivering outstanding support.