Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Advisor
Mountain Equipment Company
2023.08 - Current
Interacted with customers through various channels, including in-store, online, and over the phone, ensuring a seamless and consistent member experience.
Managed and processed roughly 250 online orders daily, demonstrating the ability to support the eCommerce member experience.
Used various technology tools such as D365, SharePoint, MS Overview, and AS 400 to support daily operations and ensure efficient processes.
Processed international orders, demonstrating a comprehensive understanding of the logistics and requirements involved in managing orders from different regions.
Conducted inventory of stock in the store, identified items that needed to be ordered, and actively participated in the procurement process.
Raised tickets for system issues, ensuring prompt resolution and maintaining the operational integrity of in-store systems.
Intern
Hyatt Regency
2020.10 - 2021.02
Demonstrated a commitment to exceptional guest service.
Performed comprehensive audits utilizing Oracle Opera, ensuring precision and adherence to established financial standards and protocols.
Drove the sales forecasting process by leveraging comprehensive data analysis, market trends, and historical insights to accurately predict future sales outcomes.
Executed foreign exchange operations, proficiently managing the conversion and settlement of payments in multiple currencies to facilitate seamless global business transactions.
Education
Post-Graduate Certificate - Global Business Management
Humber Institute of Technology And Advanced Learning
Toronto, ON
12.2024
Bachelor of Science - Hospitality And Tourism Operations Management
Bharati Vidyapeeth Deemed University
Pune
08.2022
Skills
Decision-Making
Customer Relations
Microsoft 365
Oracle Opera
AS 400
Time management
Languages
English
Hindi
Timeline
Advisor
Mountain Equipment Company
2023.08 - Current
Intern
Hyatt Regency
2020.10 - 2021.02
Post-Graduate Certificate - Global Business Management
Humber Institute of Technology And Advanced Learning
Bachelor of Science - Hospitality And Tourism Operations Management
Bharati Vidyapeeth Deemed University
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