Ashutosh Pandya
Regina,SK
Summary
Experienced professional with a strong background in technology-related roles. Proficient in installing, maintaining, and repairing systems and components. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Technician
Digi Canada Inc.
Regina, SK
09.2018 - Current
- Troubleshot, repaired and maintained operational efficiencies of company equipments
- Provided on-site services, installed new systems and escalated customer complaints
- Diagnosed malfunctions to various tools, equipment and machinery components
- Ensure inventory is accurate and kept up to date
- Trained customers on equipment use after installation
- Minimized customer callbacks and equipment failures by reviewing all aspects of the job upon its completion
- Provided technical support to customers over the phone and via email.
- Performed routine maintenance on machinery to ensure optimal performance.
- Disassembled defective machines for repair or replacement of parts.
Field Service Technician
Arastu Systems Inc.
India
06.2015 - 07.2016
- Installation, maintenance, testing, and repair different types of communication systems including LAN, WAN, router, switches, CCTV camera, Alarm systems and fibre optic backbone
- Installing and maintaining network and data communication hardware and software environment
- Resolve technical issues for clients at customer location, on the phone, and through e-mail.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
Education
Advanced Diploma - Electronics Engineering Technician
Humber Institute of Technology and Advanced Learning
Toronto, ON04.2018
Bachelor of Engineering - Electronics & Communication Engineering
Gujarat Technological University
India04.2015
Skills
- Troubleshooting and repair
- PLC Programming
- Circuit Design
- MS Office
- Leadership
- Project Management
- Teamwork and Coordination
- Reading Wiring Diagrams
- Training and mentoring
- Hardware and software installation
Certification
Industrial Electrician - 442A
Timeline
Field Service Technician
Digi Canada Inc.
09.2018 - Current
Field Service Technician
Arastu Systems Inc.
06.2015 - 07.2016
Advanced Diploma - Electronics Engineering Technician
Humber Institute of Technology and Advanced Learning
Bachelor of Engineering - Electronics & Communication Engineering
Gujarat Technological University
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