Summary
Overview
Work History
Education
Skills
Timeline
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Ashtyn Erwin

Toronto,ON

Summary

I am a first year RMT student with a dynamic background that allows me to thrive in the versatility of various client-focused positions. I care deeply about providing quality service and creating thoughtful experiences for guests to ensure that their expectations are fully met and, ideally, exceeded. My dedication to this measure of hospitality is rooted in my strong sense of integrity in working for companies that I truly believe in and resonate with.

Overview

5
5
years of professional experience

Work History

Receptionist

Shape Fitness
Toronto, Ontario
10.2022 - 10.2024
  • Maintained accurate records of all transactions in the gym's database system.
  • Provided guidance on proper use of exercise machines and other equipment in the facility.
  • Conducted gym tours for prospective members, highlighting amenities and services.
  • Assisted clients in achieving their personal health and fitness goals by providing guidance on nutrition, exercise technique, and lifestyle changes.

Server

Kelly's Landing
Toronto, Ontario
10.2021 - 10.2022
  • Performed opening and closing duties, such as setting up the dining area, restocking supplies, and preparing garnishes.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health and safety guidelines when preparing and serving food products.
  • Checked in with customers to determine satisfaction with meals, promptly taking action to correct issues.

Cafe Manager

Merchants of Green Coffee
Toronto, Ontario
09.2019 - 03.2020
  • Created and maintained detailed records of all inventory, sales, customers, orders.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Recruited, trained, managed and evaluated cafe staff performance.
  • Coached staff on strategies to enhance performance and improve customer relations while providing feedback to motivate them towards success.

Education

Some College (No Degree) - Registered Massage Therapy

Oxford College
Toronto, ON

Some College (No Degree) - Certified Personal Trainer, CPT

ISSA
Toronto, ON
11-2023

Some College (No Degree) - Counseling

George Brown College
Toronto, ON
06-2018

Skills

  • New hire Training
  • Hospitality Service Expertise
  • Staff Management and Team Member Support
  • Exceptional Customer Care and Client Relations
  • Office Management and Administrative Support
  • Safe Food Handling and Food Safety Understanding

Timeline

Receptionist

Shape Fitness
10.2022 - 10.2024

Server

Kelly's Landing
10.2021 - 10.2022

Cafe Manager

Merchants of Green Coffee
09.2019 - 03.2020

Some College (No Degree) - Registered Massage Therapy

Oxford College

Some College (No Degree) - Certified Personal Trainer, CPT

ISSA

Some College (No Degree) - Counseling

George Brown College

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Ashtyn Erwin