Ashton Schwab

Processed POS transactions, loyalty enrollments, returns and exchanges with strong cash-handling and policy compliance.

Executed planograms, end-cap features, and seasonal promotions.

Assisted customers beyond expectations by nurturing fruitful relationships with owners and pets, along with curb-side carry-outs, product checks with sister locations, dog training recommendations, and hosting community building events.

Kept up with cleaning and facing product during down-time.

Managed high volumes of customers efficiently during peak hours without sacrificing customer satisfaction.

Approached customers with respect and an enthusiasm to help.

Utilized deep product knowledge to guide customers with pet sensitivities, veterinary diets, allergies, and simple curiosities to build nutritious, well-rounded diets and care routines.

Led the team during shipment dates to ensure the product was on the shelf in a neat and timely manner.

Welcomed guests and provided personalized assistance to ensure a smooth check-in and check-out process.

Handled reservations and billing with accuracy and attention to detail.

Proactively addressed guest concerns and requests, ensuring a positive experience.

Collaborated with team members in separate departments to maintain cleanliness and meet Hilton’s high service standards.

Supported daily operations of a high-volume Starbucks location, providing friendly and efficient service to customers.

Assisted in training and guiding team members, fostering a positive and collaborative work atmosphere.

Addressed customer inquiries and concerns with professionalism, contributing to a welcoming environment.

Ensured high product quality and consistency through adherence to company standards.