Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashton Reid

Grande Prairie,AB

Summary

Hardworking and passionate job seeker with strong organizational skills that has recently permanently relocated to Grande Prairie. Ready to help team achieve company goals. I'm looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
5
5
Certifications

Work History

Front Desk Agent (Seasonal)

Taboo Muskoka Resort & Golf
5 2023 - 10.2023
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Calculated billings and posted charges to room and group accounts, reviewing charges with guests at checkout.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Worked with event coordinators to ensure corporate events went smoothly
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.

Customer Service Representative (Seasonal)

Canadian Tire
05.2022 - 09.2022


  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Used scanners to quickly locate and track items in warehouse with over 60 large shelving units at high height.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained security of warehouse by practicing vigilance and reporting suspicious incidents to security and other staff

Customer Service Representative

LCBO
12.2021 - 01.2022
  • Educated over customers on different promotions, spirits and wines to facilitate buying decisions.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Animal Shelter Volunteer

SPCA
07.2018 - 08.2018


  • Cared for over 35 animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
  • Helped with intake of newly surrendered animals, providing food, water and care

Education

High School Diploma -

Orillia Learning Centre
Orillia, ON
09.2021 - 01.2022

High School Diploma -

Twin Lakes Secondary School
Orillia, ON
03.2019 - 06.2020

High School Diploma -

Franks Spragins High School
Fort McMurray, AB
09.2018 - 02.2019

Skills

  • Social Perceptiveness

  • Guest Services

  • Computer Software/Hardware

  • Cash Handling

  • Property Management Systems

  • Identification Checks

  • Warehouse Logistics

Certification

Young Drivers of Canada Certificate

Timeline

Intermediate First Aid

03-2024

Class C CPR/AED

03-2024

H2S Alive

03-2024

Customer Service Representative (Seasonal)

Canadian Tire
05.2022 - 09.2022

Customer Service Representative

LCBO
12.2021 - 01.2022

Smart Serve Ontario

11-2021

High School Diploma -

Orillia Learning Centre
09.2021 - 01.2022

Young Drivers of Canada Certificate

11-2020

High School Diploma -

Twin Lakes Secondary School
03.2019 - 06.2020

High School Diploma -

Franks Spragins High School
09.2018 - 02.2019

Animal Shelter Volunteer

SPCA
07.2018 - 08.2018

Front Desk Agent (Seasonal)

Taboo Muskoka Resort & Golf
5 2023 - 10.2023

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Ashton Reid